F&B Field Trainer

Hajris Holdings; Kuala Lumpur; On-site; MYR 48,000 - 70,000; Full time

Job summary

Jora Malaysia is seeking a Training Field Support to assist the Training Manager in designing, enforcing, and delivering impactful training across all outlets. The role involves on-site coaching, onboarding, food safety and SOP training, plus collaboration with HR and QA/QC to ensure compliance and SOP adherence.

Ideal candidates have at least 2 years in F&B/hospitality training with strong English and Bahasa Malaysia communication, and are willing to travel to outlets regularly, ideally owning

Qualifications

• Minimum 2 years' experience in F&B or hospitality, specifically in training, QA, and operations.
• Strong communication skills in English and Bahasa Malaysia.
• Willing and able to travel to outlets regularly (own a car).

Responsibilities

• Conduct on-site and floor-level training at various outlets.
• Deliver onboarding, food safety, hygiene and SOP training.
• Support ground training or operational audits during weekends.
• Maintain training records and reports.
• Collaborate with HR, QA/QC, Marketing and Operations for compliance training.
• Ensure team competency and adherence to SOPs.

Skills

Communication skills

Bilingual English-BM

Travel readiness

Coaching/mentoring

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for passionate, proactive, and professional individuals to join our team as Training Field Support. These roles will support the Training Manager in designing, enforcing, and delivering impactful ground-level training across all outlets.

Key Responsibilities:

• Conduct on-site and floor-level training at various outlets
• Deliver onboarding, food safety, hygiene, and SOP training
• Support ground training or operational audits during scheduled weekends
• Maintain up-to-date training records and reports
• Collaborate with HR, QA/QC, Marketing, and Operations for compliance-related training
• Ensure team competency and adherence to company policies and SOPs

Requirements:

Minimum 2 years' experience in the F&B or hospitality industry, specifically in training, quality assurance, and operations

Strong communication skills in both English and Bahasa Malaysia

Willing and able(own a car) to travel to outlets regularly

Must possess at least THREE (3) of the following certifications:

Accepted Certifications (Minimum 3):

• 1. HRDC TTT (Train the Trainer - Certified by HRD Corp)
• 2. ISO / QMS Certification
• 3. HACCP
• 5. Halal Certification (JAKIM)
• 7. SHO (Safety & Health Officer)
• 8. Basic First Aid Certification

Added Advantage:

• Experience in SOP development, audits, or opening new outlets
• Background in Quality Assurance, EHS, or HR Compliance
• Exposure to training in multi-outlet F&B or central kitchen operations
• An experienced Restaurant Manager who enjoys coaching people

We believe in taking care of our people- both professionally and personally. Here's what you can look forward to: