Export Sales Support Assistant

HOME PEANUT GARDEN FOOD INDUSTRIES SDN. BHD.; Nilai; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Statutory benefits

Exposure to export operations

Collaborative work environment

Job summary

Home Peanut Garden Food Industries Sdn Bhd in Malaysia is seeking an Export Sales Support Assistant to join our export team. You will streamline operations by coordinating with Sales, Production, Purchasing, and Warehouse, supporting the Export Manager with documentation, shipment coordination, and customer service for international customers.

Requirements include a Diploma or Degree in related field; 1–3 years export admin experience is a plus.

Qualifications

• Diploma or Degree in Food Science, Business Administration, International Trade, or a related field.
• Fresh graduates welcome; 1–3 years in export administration, sales support, or a related role is an advantage.
• Familiarity with export documentation, shipping, and customs procedures is an advantage — full training will be provided
• Basic understanding of food safety standards (HACCP, ISO 22000, Halal) is an advantage — training will be provided
• Proficient in Microsoft Office applications; strong attention to detail and organizational skills

Responsibilities

• Maintain export documentation and shipping records across departments.
• Ensure compliance with HACCP, GMP, Halal, and ISO 22000 requirements.
• Verify export product labelling and stickers per regulatory and customer requirements.
• Assist in monitoring stock levels of raw materials and packaging for export needs.
• Coordinate material requisitions and purchase requests as needed.
• Prepare and maintain export-related documents, including QC records and traceability.
• Support export order progress and coordinate shipment schedules with production.
• Assist in planning exhibitions, trade fairs, and promotional activities.
• Assist with samples for laboratory testing and inspections; coordinate internal/external testing

Skills

Attention to detail

Organizational skills

Communication in English and Mandarin

Microsoft Office

Education

Diploma or Degree in Food Science, Business Administration, International Trade

Job description

We are seeking an Export Sales Support Assistant to join our Export team at Home Peanut Garden Food Industries Sdn Bhd. This role is responsible for streamlining export operations by coordinating closely with the Sales, Production, Purchasing, and Warehouse departments. You will support the Export Manager across documentation, quality compliance, shipment coordination, and customer service — helping to ensure a seamless experience for our international customers.

Key Responsibilities

Maintain awareness of HACCP, GMP, Halal, and ISO 22000 requirements, and ensure compliance with applicable food safety and quality standards

Verify product stickers and ensure export product labelling complies with customer and regulatory requirements, including for Taiwan export products

Assist the Export Manager in monitoring raw material and packaging stock levels to prevent shortages or overstocking

Prepare material requisitions and coordinate purchase requests when replenishment is required

Maintain and update export-related documentation, including: Export QC inspection records; product labelling in line with importing country regulations; export documentation; ISO 22000 documentation; and annual product traceability records/activities

Prepare, review, and maintain shipping documents in compliance with export procedures, foreign trade regulations, customs clearance requirements, and code classifications

Assist in maintaining export customer account records, commission records, and related documentation

Assist in preparing samples for internal and external laboratory testing and inspections of raw materials, packaging, cartons, and finished products

Conduct internal laboratory analyses, including pH, moisture, peeling, blanching, aflatoxin, and swab testing

Prepare samples for external laboratory analysis as required

Assist in coordinating export operations by preparing job sheets, product descriptions, and required internal/external documentation

Liaise with the Production Planning department to confirm product readiness and coordinate shipment schedules

Monitor export order progress and provide timely updates via Export communication channels

Assist in booking shipments to meet customer delivery requirements

Support sales activities through lead generation, customer follow-up, and coordination with internal departments

Assist the Export Manager in planning, coordinating, and executing exhibitions, trade fairs, and promotional activities

Prepare, record, and submit monthly sales handling fee reports before the 15th of each month

Assist with printing product stickers as needed

What We're Looking For

Diploma or Degree in Food Science, Business Administration, International Trade, or a related field

Fresh graduates are welcome to apply; 1–3 years of experience in export administration, sales support, or a related role is an advantage, especially within a food manufacturing background

Familiarity with export documentation, shipping, and customs procedures is an advantage — full training will be provided

Basic understanding of food safety standards (HACCP, ISO 22000, Halal) is an advantage — training will be provided

No prior laboratory experience required — full training will be provided for internal testing procedures (pH, moisture, peeling, blanching, aflatoxin, swab testing)

Proficient in Microsoft Office applications

Strong attention to detail and organizational skills, with the ability to manage documentation accurately under deadlines

Good communication skills in English and Mandarin required, for liaising with export customers and stakeholders (including Taiwan market)

A proactive, service-oriented approach with the ability to coordinate effectively across departments

About Us

Established in 1994 under the Companies Act 1965, Home Peanut Garden Food Industries Sdn Bhd is a leading Malaysian processor and distributor of premium foodstuffs, specialising in nuts. The company holds ISO 22000, HACCP, and GMP certifications, reflecting our strong commitment to food safety and quality. Our facility spans a total land area of 47,318 sq ft with a built-up area of 25,393 sq ft, and we generate an annual turnover of approximately USD 4 million.

What We Offer

Statutory benefits in accordance with Malaysian employment regulations

Broad, hands-on exposure to export operations, quality compliance, and international sales support

Supportive and collaborative work environment

Opportunities for professional growth within the export function