Export Manager

Worldlink Cargo Services Sdn Bhd; Klang City, Port Klang; On-site; MYR 80,000 - 140,000; Full time

Job summary

Worldlink Cargo Services Sdn Bhd is seeking an experienced Export Operations Manager to lead export sea freight consolidations (LCL/FCL) and ensure regulatory compliance across all shipments.

You will manage and mentor an export team, optimize consolidation yields and carrier negotiations, and maintain strong relationships with overseas agents, shipping lines and corporate clients to improve service quality and profits.

Qualifications

• Minimum 3 years of proven experience in freight forwarding with specialization in export sea freight consolidation (LCL/FCL).
• Strong business acumen with a track record of optimizing consolidation yields, pricing strategies, and carrier negotiations to maximize profit margins.
• Demonstrated ability to effectively manage, mentor, and motivate a team to achieve operational excellence and meet KPIs.
• Excellent verbal and written communication skills to collaborate with overseas agents, shipping lines, sales teams, and corporate clients.
• Deep understanding of shipping documentation, customs regulations, port procedures, and complex freight forwarding software systems.

Responsibilities

• Export Operations
• Regulatory Compliance
• Customer Relationship Management
• Export Team Management
• Strategic External Provider and Partner Relationships

Skills

Freight forwarding

Carrier negotiations

Team management

Communication skills

Shipping docs & regulations

Job description

Key responsibilities

• Export Operations
• Regulatory Compliance
• Customer Relationship Management
• Export Team Management
• Strategic External Provider and Partner Relationships

About you

• Minimum 3 years of proven experience in freight forwarding, with specialization in export sea freight consolidation (LCL/FCL)
• Strong business acumen with a track record of optimizing consolidation yields, pricing strategies, and carrier negotiations to maximize profit margins
• Demonstrated ability to effectively manage, mentor, and motivate a team to achieve operational excellence and meet KPIs
• Excellent verbal and written communication skills to collaborate with overseas agents, shipping lines, sales teams, and corporate clients
• Deep understanding of shipping documentation, customs regulations, port procedures, and complex freight forwarding software systems