Export Coordinator Executive

Talent Recruit; Klang City; On-site; MYR 42,000 - 62,000; Full time

Job summary

Talent Recruit is representing a multinational group that produces high-voltage transformers and reactors in Malaysia. The Export Coordinator Executive will oversee end-to-end export order processing, coordinate with freight forwarders, and ensure timely delivery of shipments.

Ideal candidates hold a Diploma or Bachelor's in a related field with at least 2 years of export operation experience, including sea/air freight and customs.

Qualifications

• Diploma or Bachelor's in related field.
• Minimum 2 years of experience in export operation (preferably in manufacturing).
• Experience in export, sea/air freight, and customs processes preferred.
• Strong problem-solving and customer service skills.
• High attention to detail and ability to manage multiple tasks under pressure.
• Ability to work independently and meet deadlines.

Responsibilities

• Oversee order processing from entry to delivery, ensuring accuracy and efficiency.
• Evaluate and negotiate shipping methods and rates with carriers.
• Communicate with production and customers on order status, updates, and changes.
• Coordinate export shipments and necessary documentation with freight forwarders and customs.
• Monitor shipment activities for timely delivery.
• Ensure export documents (LC, B/L, COO, etc.) are prepared and shared on time.
• Collaborate with internal teams (Sales, Production, Purchasing) to meet customer needs.
• Provide excellent customer service and resolve sales inquiries effectively.
• Prepare reports on sales data, order status, and customer feedback.

Skills

Customer service

Problem solving

Education

Diploma or Bachelor's in related field

Job description

About the job Export Coordinator Executive

Company Background:

We are representing a multinational group that specialises in the production of high-voltage transformers and reactors.

Job Description:

• Oversee order processing from entry to delivery, ensuring accuracy and efficiency.
• Evaluate and negotiate shipping methods and rates with carriers.
• Communicate with production and customers on order status, updates, and changes.
• Coordinate export shipments and necessary documentation with freight forwarders and customs.
• Monitor shipment activities for timely delivery.
• Ensure export documents (LC, B/L, COO, etc.) are prepared and shared on time.
• Collaborate with internal teams (Sales, Production, Purchasing) to meet customer needs.
• Provide excellent customer service and resolve sales inquiries effectively.
• Prepare reports on sales data, order status, and customer feedback.

Job Requirements:

• Diploma or Bachelor's in related field
• Minimum 2 years of experience in export operation (Preferably in Manufacturing)
• Experience in export, sea/air freight, and customs processes preferred.
• Strong problem-solving and customer service skills.
• High attention to detail and ability to manage multiple tasks under pressure.
• Ability to work independently and meet deadlines.

Only shortlisted candidates will be contacted.