Executive - Total Quality Management (TQM)

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 50,000 - 84,000; Full time

Job summary

Genting Malaysia Bhd invites an Executive - Total Quality Management (TQM) to help plan, implement, maintain and continually improve ISO management systems, including training needs related to system requirements.

You will support internal and external audits, CAPA and certification activities, coordinate TQM awareness programmes and ISO training, identify training gaps, and drive cross-department quality improvement initiatives.

Qualifications

• Degree or its equivalent from a recognized university.
• Ability to work independently as well as a team player.
• Proficiency in Excel, PowerPoint and MS Word.
• Proactive, strong communication and interpersonal skills.
• Good time management, organizing and planning abilities.
• Mandarin language ability is an added advantage.

Responsibilities

• Assist in planning, implementation, maintenance and continual improvement of ISO Management Systems (e.g. ISO 9001).
• Support internal and external audits, documentation control, CAPA, and certification activities.
• Coordinate and support TQM awareness programmes and ISO-related training sessions.
• Identify training gaps related to quality and ISO requirements and develop training materials.
• Support engagement, quality and continuous improvement programmes across departments.
• Provide administrative support for daily TQM activities including records management.

Skills

Independent work

Team player

Proactive communication

Time management

Mandarin language (advantage)

Education

Degree or equivalent

Tools

Excel

PowerPoint

MS Word

Job description

Executive - Total Quality Management (TQM)

Assist in the planning, implementation, maintenance, and continual improvement of ISO Management Systems (e.g. ISO 9001 and other applicable standards), including supporting training needs related to system requirements.

Support internal and external audits, documentation control, corrective and preventive actions (CAPA), and certification-related activities, including preparing audit briefings and post-audit training where applicable.

Conduct, coordinate, and support TQM awareness programmes, ISO-related training sessions, and quality improvement briefings to enhance organizational understanding and compliance.

Assist in identifying training gaps related to quality and ISO requirements and support the development and rollout of relevant training materials and sessions.

Support the execution of engagement, quality, and continuous improvement programmes across departments, including facilitating workshops, briefings, and improvement discussions.

Provide operational, administrative, and logistical support for daily TQM departmental activities, including training coordination, records management, and tracking of attendance and effectiveness.

Liaise with internal stakeholders to promote a strong quality culture, compliance with ISO standards, best practices, and continuous learning.

Job Requirements:

Possess a Degree or its equivalent from a recognized university;

Ability to work independently as well as a team player;

Good in using Excel, power points and MS Words;

Proactive, strong communication and interpersonal.

Possess good time management, organizing and planning skills;

Ability to speak and write in Mandarin is an added advantage

Fresh graduates are encouraged to apply

Your application will include the following questions:

• How many years' experience do you have as a Quality Executive?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How many years' experience do you have as an ISO Coordinator?
• How many years' experience do you have as an ISO Executive?

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!