Front Office Agent

Genting Theme Park; Pahang; On-site; MYR 24,000 - 36,000; Full time

Job summary

Genting Malaysia is seeking a Front Office Agent to assist guests efficiently, courteously and professionally in all hotel front desk functions. You will handle check-in/check-out and maintain high service standards in a dynamic resort environment.

The role requires fluency in English and Bahasa Malaysia, with Mandarin as an added advantage. A pleasant personality and team spirit are essential to thrive in our hospitality team at Resorts World Genting in Pahang, Malaysia.

Qualifications

• Fluency in English and Bahasa Malaysia is required.
• Mandarin is a plus and may help in guest interactions.

Responsibilities

• To assist guest efficiently, courteously and professionally in all room division related function
• To maintain quality standard of service, hospitality, promote team work at all times
• To handle check-in and check-out transactions
• Maintain cleanliness in hotel premises and adhere to the OSHA standard and emergency procedure.

Skills

English

Bahasa Malaysia

Mandarin (advantage)

Job description

- To assist guest efficiently, courteously and professionally in all room division related function

- To maintain quality standard of service, hospitality, promote team work at all times

- To handle check-in and check-out transactions

- Maintain cleanliness in hotel premises and adhere to the OSHA standard and emergency procedure.

Job Requirements:

- Ability to converse in English & Bahasa Malaysia;

- Added advantage if able to converse in Mandarin;

- Pleasant personality. Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Front Office Agent?

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

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