EXECUTIVE, TELESALES

CARSOME Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

CARSOME Sdn Bhd is seeking a results-driven Telesales/Account Executive in Kuala Lumpur to perform a high-volume calling routine, nurture dealer relationships, and convert free users to paying customers. The role emphasizes building trust, presenting car-related products, and achieving sales targets in a fast-paced environment.

The candidate should be fluent in Malay and English, with strong communication skills and the ability to work independently.

Qualifications

• Minimum qualification: SPM or equivalent.
• Proficiency in Malay and English (spoken & written).
• Excellent telephone etiquette and ability to present solutions.

Responsibilities

• Make 40+ business calls daily to dealers and agents to drive conversions.
• Generate new leads from market research and competitors.
• Promote products/services and secure inventory updates.
• Train dealers on advertising methods and communicate clear value.

Skills

Persuasive communication

Strong telephone etiquette

Customer handling

Time management

Education

SPM or equivalent

Tools

MS Office

CRM

Job description

CENTREPOINT NORTH TOWER, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

0 - 3 Years

PERMANENT - FULL TIME

Job Description

Job Responsibilities:

Core Sales & Customer Acquisition

• Perform 40+ successful business calls daily to dealers and sales agents, focusing on conversion and relationship-building.
• Generate fresh contact leads from competitor platforms and market research.
• Engage all assigned dealers to promote new products and services, ensuring clear value communication.
• Train and guide dealers on effective advertising methods, while securing regular inventory updates (weekly/monthly).
• Drive new customer acquisition across key regions, including East Coast, Sabah, and Sarawak.
• Convert free users into paying customers through strong product pitching and objection handling.

Account Growth & Retention

• Build, manage, and grow customer accounts by planning and executing strategies that increase monthly spending.
• Ensure listing quality meets PIPP standards (Pictures, Information, Price & Position) for maximum visibility.
• Promote Carlist Qualified offerings (Inspection Report & Extended Warranty) to enhance ad credibility and dealer trust.
• Gather and analyse market intelligence from assigned territories to identify opportunities and stay ahead of competitors.

Authorization/ Structure

• Reset password upon request from dealers
• Create accounts for new customers
• No changes on daily work, scope and responsibilities unless instructed by HOD.

Requirements:

• Minimum qualification: SPM or equivalent.
• Strong product knowledge and ability to present solutions confidently.
• Proficiency in Microsoft Office and other relevant computer applications.
• Excellent telephone etiquette, persuasive communication, and customer handling skills.
• Strong time management, discipline, and ability to work independently to achieve sales targets.

Language Requirement

• Proficient in both Malay and English (spoken & written).
• Ability to speak Mandarin will be considered an added advantage.

Job Snapshot

Updated Date

11.03.2026

Job ID

J00216

Department

CLASSIFIEDS TELESALES

Location

Location CENTREPOINT NORTH TOWER, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Experience

0 - 3 Years

Employee Type

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.