CONSULTANT, HUMAN CAPITAL DEVELOPMENT, SALES

CARSOME Sdn Bhd; Petaling Jaya; On-site; MYR 89,000 - 134,000; Full time

Job summary

CARSOME Sdn Bhd is seeking a dynamic L&D professional to design and deliver sales development programmes and mentor leaders across the organisation. You will work within the Human Capital Development team to enhance sales processes and systems, promoting efficiency and productivity in the used-car business.

Key focus areas include training design, mentoring, and collaboration with leaders to achieve operating targets and a high-performance culture across Malaysia operations.

Qualifications

• Experience designing and implementing sales development programmes.
• Proven ability to coach, mentor and train across levels.
• Excellent facilitation skills enabling participation and challenge.
• Background in learning and development or sales roles.

Responsibilities

• Design and deliver sales development programmes aligned with business needs.
• Mentor and coach leaders and frontline staff to improve productivity.
• Oversee delivery quality and track training impact with metrics.
• Collaborate with stakeholders to foster a high-performance culture.

Skills

Sales training

Coaching

Mentoring

Facilitation

L&D experience

Education

Management degree or qualification

Job description

PERMANENT - FULL TIME

Job Description

About you

Design, implement, mentor, on-the-job training and evaluate a range of Sales and Productivity development programmes in line with organisational needs. Working as part of our Human Capital Development team, you will engage with leaders and managers across the organisation to understand their needs and develop a range of interventions to support their ongoing development. Your focus will be training, mentoring and strengthening the sales-related roles in sales processes and systems to support the business, promoting efficiency, and increasing productivity in the used-car industry.

Program Planning and Development

• Partner with team members to develop a training program designed to enhance sales-role knowledge associated with any of sales motions
• Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for training and mentoring program
• Oversee and validate the delivery and quality of provided training
• Track the effectiveness of training interventions through multiple assessment toolsEvaluate the impact of existing and new leadership development interventions to identify areas for improvement and opportunities to enhance the current offer to support leaders in achieving their full potential
• Project manage the program to ensure driving impactful results within the agreed timeline

Training and on-the-field Mentoring

• Provide skills-based, mentoring, coaching to support the achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
• Provide leadership development activities that incorporate a variety of learning methodologies as part of our commitment to equipping our managers and frontline employees with the skills and capabilities necessary to embed a high-performance culture in every aspect of the organization
• Work in conjunction with stakeholders to ensure that we jointly create a high-performance culture throughout the organisation

Ad Hoc Projects

• Demonstrate flexibility by providing support for ad hoc projects as required.

Your Know-how

• Experience in designing and implementing sales-related development programmes, coaching or mentoring
• Excellent track record of delivering engaging and informative training interventions
• Excellent facilitation skills which encourage participation and appropriate challenge of participants
• Relevant work experience in learning and development or a sales role
• Added advantage for experience in sales and retail experience
• Degree or Professional qualification in Management
• Ability to work independently whilst also supporting and drawing on resources across the wider department

Job Snapshot

• Updated Date
• 06.10.2026
• Job ID
• J00686
• Department
• Location
• Employee Type
• PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.