MANAGER, SALES

CARSOME Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

CARSOME SDN BHD in Kuala Lumpur is seeking a Branch Manager-level leader to drive sales and customer experience across our retail network. You will support the Branch Manager in achieving targets, building consultative customer relationships, and optimizing profitability.

The role requires leadership in a fast-paced e-commerce/automotive environment, with a focus on data-driven decision making and collaboration with external partners.

Qualifications

• 5+ years in mgmt/sales in e-commerce/auto/retail.
• 3+ years leading sales teams in dynamic env.
• Proven track record of scaling sales orgs.
• Experience with external partners and B2C customers.
• Commercial mindset with strong communication skills.
• Strategic thinker using data and instincts.

Responsibilities

• Support branch manager to achieve sales targets.
• Develop consultative customer relationships to put the customer experience first.
• Improve fixed operations customer experience, retention and profitability.
• Lead daily huddles to understand sales challenges and provide direction/solutions.
• Implement quarterly, monthly, weekly, and daily strategies to achieve development and profitability.
• Evaluate customer experience using data to drive continuous improvements and loyalty.
• Support development and evaluation of vehicle sales strategies and objectives.

Skills

Mgmt experience

Sales leadership

P&L experience

Data driven

B2C sales

Strategic thinking

Job description

IC/EC-TAMAN MIDAH, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

PERMANENT - FULL TIME

Job Description

Job Title

Work Location

CARSOME SDN BHD

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

About You!

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

• Supporting/assisting the Branch Manager on:-
• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
• Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts.

Your Know-How

• 5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
• 3+ years of experience in leading (sales) teams in a dynamic environment
• A strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above-average performance at individual and team level
• A commercial mindset with excellent communication and sales skills
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Job Snapshot

Updated Date

09.10.2026

Job ID

J00700

Department

RETAIL SALES

Location

Location IC/EC-TAMAN MIDAH, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.