EXECUTIVE, SPARE PARTS

Ricoh Business Services Asia Pacific Sdn Bhd; Shah Alam; On-site; MYR 42,000 - 54,000; Full time

Benefits offered by this job

Additional 3% voluntary EPF

Dental Medical Miscellaneous allowance

Job summary

Ricoh Business Services Asia Pacific Sdn Bhd in Malaysia is seeking a Parts Officer to manage spare parts and consumables, ensure accurate order processing and timely delivery, and act as a key liaison between internal teams, customers, dealers and external partners to maintain service quality.

You will maintain inventory records, manage CE parts bins, prepare quotations, coordinate urgent toner deliveries, and work with ASPC on purchase orders, requiring a relevant diploma or bachelor degree in

Qualifications

• Diploma or degree in Economics/Business/Management/Commerce or equivalent.
• Proficiency in English and Chinese; Cantonese advantageous.
• Ability to work independently and solve problems.
• Capable of handling multiple tasks with focus.

Responsibilities

• Liaise with internal teams, customers, and dealers on parts-related matters.
• Process and place orders for spare parts for direct customers and dealers.
• Maintain and update parts inventory records and stock levels.
• Manage CE parts bins, transfers and stock reconciliation.
• Address and resolve CE parts issues promptly.
• Prepare quotations for parts and consumables to customers and dealers.
• Coordinate urgent toner deliveries as required.
• Collaborate with ASPC on purchase orders and inventory control.

Skills

Interpersonal skills

English & Chinese proficiency

Independent work

Multitasking & adaptability

Education

Diploma/Bachelor in Economics or Business/Management/Commerce

Job description

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. In line with our expansion, we seek dynamic individuals to join our growing team.

Company description

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. In line with our expansion, we seek dynamic individuals to join our growing team.

Job Summary

The Parts Officer is responsible for managing spare parts and consumables to support operational and customer requirements. This role ensures accurate order processing, effective inventory control, and timely delivery, while acting as a key liaison between internal stakeholders, customers, dealers, and external partners to maintain service quality and operational efficiency.

Job Description

• Liaise with internal teams, customers, and dealers on parts-related matters through email and Microsoft Teams.
• Process and place orders for spare parts for both direct customers and dealers.
• Maintain and update parts inventory records, including stock monitoring and replenishment.
• Manage CE parts bins, including manual parts transfers and stock reconciliation.
• Address and resolve CE parts-related issues promptly.
• Prepare and issue quotations for parts and consumables to customers and dealers.
• Coordinate and arrange urgent toner deliveries as required.
• Work closely with ASPC to manage purchase orders and ensure accurate inventory control.

Education

• Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Economics, Business Studies/Administration/Management, Commerce or equivalent.

Skills

• Good interpersonal and communication skills.
• Good command of written and spoken English and Chinese, with proficiency in Cantonese an advantage.
• Able to work independently & resourceful in problem solving skills.
• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Consumer Electronics Manufacturing 101-1,000 employees

Company description

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Perks and benefits

• Additional 3% voluntary EPF contribution
• Dental Medical Miscellaneous allowance

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