SPECIALIST, APAC PRODUCT COMPLIANCE

Ricoh Business Services Asia Pacific Sdn Bhd; Shah Alam; On-site; MYR 150,000 - 190,000; Full time

Benefits offered by this job

EPF top-up

Dental

Medical

Allowance

Job summary

Ricoh seeks a Compliance Manager to oversee product compliance for Ricoh products across APAC, coordinating certifications, regulatory filings, and import/export controls to meet international requirements including EAR. The role requires strong stakeholder coordination and hands-on regulatory experience in APAC.

The ideal candidate has 5–7 years in compliance management, with fluency in English and knowledge of regulatory bodies across APAC.

Qualifications

• Bachelor's degree in Quality Management, Law, International Business, Engineering, or related field.
• Certifications in compliance/trade/regulatory affairs are advantageous.

Responsibilities

• Coordinate with cross-functional teams to align product distribution with required certifications and regulatory requirements.
• Develop, update and maintain compliance documentation, monitor certifications and regulatory filings.
• Monitor local regulatory requirements across APAC for Ricoh products.
• Coordinate import/export activities in APAC ensuring EAR and other laws compliance.
• Serve as main point of contact for regulatory agencies in APAC on product compliance and trade control.
• Conduct audits and risk assessments to identify and mitigate compliance risks.
• Deliver compliance training and guidance to internal teams.

Skills

Regulatory compliance

EAR regulations

APAC markets

Documentation control

Stakeholder mgmt

English fluent

Chinese helpful

Education

Bachelor's degree

Job description

Company description

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. In line with our expansion, we seek dynamic individuals to join our growing team.

Job Summary

To ensure product compliance management for Ricoh Products across APAC countries through certification monitoring, regulatory coordination and managing import and export control processes to guarantee adherence to international requirements, including EAR.

Job Description

• Coordinate with cross-functional teams to integrate compliance considerations such as required certifications and regulatory requirements into product distribution
• Develop, update, and maintain compliance documentation, including monitoring and tracking product certifications, declarations, and regulatory filings.
• Monitor, interpret, and implement local regulatory requirements related to Ricoh products in APAC countries.
• Manage and coordinate import and export activities in the APAC region, ensuring compliance with international regulations such as EAR and other export/import control laws.
• Act as the primary contact for regulatory agencies and authorities in APAC countries regarding product compliance and trade control.
• Conduct regular audits and risk assessments to identify, evaluate, and mitigate compliance risks associated with local and international regulations.
• Deliver compliance training and guidance to relevant internal teams to promote awareness and adherence to applicable laws and company policies.

Education

• Bachelor's degree in Quality Management, Law, International Business, Engineering, or a related field.
• Relevant certifications in compliance, trade, or regulatory affairs are advantageous.

Skills

Required Experience

• Minimum 5-7 years of experience in compliance management and process management, preferably with a focus on printing devices, electronics, or related technology sectors.
• Proven track record in product and/or trade compliance within APAC markets.
• Hands-on experience with regulatory bodies and handling product certifications across diverse APAC jurisdictions.
• Demonstrated involvement in import/export control, including understanding and application of EAR and related regulations.

Skills & Competencies

• Strong process management and follow-up skills, with the ability to track multiple certification timelines, renewal actions, and open issues.
• Proactive in following up on issues, coordinating actions, and escalating risks where required.
• Detail-oriented with a commitment to accuracy and thoroughness to maintain accurate compliance records and documentation.
• Strong communication and stakeholder coordination skills, with the ability to work with regional teams and local operating companies in a multicultural environment.
• Organized and able to manage multiple compliance initiatives and projects simultaneously.
• Ability to work independently and collaboratively in a dynamic, multicultural environment.
• Strong analytical skills with the ability to interpret and apply complex regulations to business practice.
• Demonstrates high integrity and upholds ethical standards in all compliance-related matters.
• Fluency in English. Chinese skill is an advantage.

Key Competencies

• Process Management
• Strategic Thinking
• Risk & Issue Management
• Budget & Resource Management
• Adaptability and Resilience
• Attention to Detail
• Documentation and Reporting
• Customer/Stakeholder Coordination

Note:

• Scope of work will be revised depending on the management needs or request. Others related duties as and when assigned by the superior from time to time

Perks and benefits

• Additional 3% voluntary EPF contribution
• Dental
• Medical
• Miscellaneous allowance