PP Technical Executive - Based in Kuching

Ricoh (Malaysia) Sdn. Bhd.; Kuching; On-site; MYR 78,000 - 100,000; Full time

Benefits offered by this job

Fixed travelling allowance

Phone allowance

Accelerated Growth & Continuous Learn*

Job summary

Ricoh (Malaysia) Sdn. Bhd. is seeking a PP Technical Executive based in Kuching to operate and maintain advanced production printing machines.

You will configure RIP and Fiery software, troubleshoot issues, and perform preventive maintenance to ensure high uptime and quality. Responsibilities include setting up and refurbishing machines, conducting pre-delivery inspections, monitoring print quality, implementing QC checks, and optimizing production workflows.

Qualifications

• Bachelor degree in Engineering or related field is required.
• Strong analytical and problem solving skills with good interpersonal and organizational abilities.
• Ability to understand mechanical drawings and work independently or in a team.

Responsibilities

• Operate and maintain advanced production printing machines and ensure RIP/Fiery software are configured and functioning.
• Troubleshoot mechanical, electrical, Fiery controller and software issues to minimize downtime.
• Perform routine inspections and preventive maintenance for maximum uptime and quality.
• Set up new machines or refurbish and conduct pre-delivery inspections (PDI).
• Monitor print quality, color consistency, sharpness and alignment; implement QC checks.

Skills

Analytical skills

English communication

Teamwork

Problem solving

Education

Bachelor degree in Engineering

Tools

Microsoft Office

Job description

PP Technical Executive - Based in Kuching

Accelerated Growth & Continuous Learning Opportunities

Fixed Travelling and Phone Allowance

What is your role:

Operate and maintain advanced production printing machines, ensure that printing management systems, including RIP (Raster Image Processing) software and Fiery Software, are properly configured and functioning.

Troubleshoot and resolve mechanical, electrical, Fiery controller and Fiery software issues with printing systems to minimize downtime and ensure consistent production.

Perform routine inspections and preventive maintenance on printing equipment to ensure maximum uptime and quality.

Responsible in setting up new machines or refurbish machines and conduct pre-delivery inspection (PDI) to ensure machines are in proper working condition prior to installation at Customer’s premises

Monitor printed media for quality, ensuring print accuracy, color consistency, sharpness, and alignment.

Implement quality control checks to ensure all production jobs meet customer specifications and industry standards.

Adjust printing equipment settings and parameters to resolve print defects and ensure the highest possible quality of output.

Analyze and optimize production workflows, reducing waste, downtime, and inefficiencies in the printing process.

Collaborate with production teams to streamline paper handling, consumable usage, and other resources to improve overall production efficiency. Including managing onsite stock buffer.

Provide technical support and training for printing operators and production staff.

Work closely with production supervisors, engineers, and operators to ensure smooth workflow and effective communication throughout the production process.

Provide feedback on any recurring machine or operational issues that impact production efficiency or quality.

Commit and discharge duties in compliance with the ISO 9001 and ISO14001 requirements and standards.

What you need to have:

Bachelor Degree in Engineering, preferably Electro-Mechanical, Electrical & Electronics or Physics or equivalent business experience in office automation.

Strong analytical and problem solving skills together with good interpersonal and organizational skills.

Ability to understand mechanical drawings.

Able to work independently and in a team.

Able to handle customers' grievances.

Operating knowledge of Microsoft Office application.

Fluent verbal and written communication skills in English language and the local language.

Fresh graduates will be considered as training is provided.

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Ricoh began marketing Plain Paper Copiers (PPCs) in 1981 in North America and Europe. Over the next two decades, Ricoh became a leader in digital office solutions, capitalizing on the global office automation and networking boom. Today, with 81,900 employees and offices in over 150 countries, Ricoh Group has one of the industry's largest sales and support networks. With a turnover exceeding US$22 billion, we are a leading Global 500 company. Ricoh (Malaysia) Sdn Bhd, formerly Inchcape NRG (Malaysia) Sdn Bhd, distributes a wide range of Ricoh products. In line with our expansion, we seek dynamic individuals to join our growing team.

Perks and benefits Additional 3% voluntary EPF contribution Dental Medical Miscellaneous allowance