EXECUTIVE - SALES & MARKETING (SALES OPERATION) (EG07)

Hartalega NGC Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hartalega NGC Sdn Bhd is seeking an Executive - Sales & Marketing (Sales Operation) to execute and manage sales operations in Kuala Lumpur. You will ensure SOP/WI compliance, coordinate internal audits, and support sales teams while maintaining documentation, price lists, and KPI reporting.

The role involves cross-functional liaison with supply chain and other departments and may include staff training and process improvements.

Qualifications

• Bachelor’s Degree in Business Administration, Operations Management, Marketing, or any related field.
• Strong numerical ability with competency in management reporting.
• Ability to liaise with competitors and suppliers to gather market information.

Responsibilities

• Maintain SOPs and WI for accurate, compliant sales operations.
• Coordinate sales operations processes, documentation, and reporting discipline.
• Provide operational support to sales teams and internal stakeholders.
• Assist with audits and quality requirements.
• Prepare KPI tracking reports and meeting minutes for accuracy and timeliness.
• Maintain master price list and ensure updates.
• Train and supervise EG06 and below staff; plan attendance records.
• Liaise between sales, supply chain, and internal departments for coordination.
• Monitor office expenditures and coordinate with vendors on contracts and payments.
• Perform other duties as assigned by the Immediate Superior.

Skills

Numerical ability

Management reporting

Market intelligence

Education

Bachelor’s Degree in Business Administration, Operations Management, Marketing, or related field

Job description

EXECUTIVE - SALES & MARKETING (SALES OPERATION) (EG07)

Execute and manage sales operations activities in accordance with established Standard Operating Procedures (SOP) and Work Instructions (WI) to ensure accuracy, compliance, and efficiency.

Coordinate sales operations processes, maintain documentation and reporting discipline, and assist with audits and quality requirements.

Provide operational support to sales teams and internal stakeholders, assisting the Immediate Superior in maintaining smooth daily sales operations and effective administrative execution.

Responsibilities

• 1. Maintain compliance with business process practices, such as reviewing and improving Standard Operating Procedures (SOP) and Work Instructions (WI) as required
• 2. Maintain systematic filing and documentation systems in line with company quality certifications, including Customer Requirement Files (CRF) and control documents
• 3. Coordinate internal and external audits, fire drill programmes, and quality compliance activities related to sales operations
• 4. Manage sales operation improvement projects and implement new initiatives arising from process reviews and operational enhancements
• 5. Prepare and verify KPI tracking reports, management reports, and sales operation meeting minutes for accuracy and timely submission
• 6. Maintain the master price list, ensuring accuracy, consistency, and timely updates
• 7. Train and motivate EG06 and below staff, plan annual training schedules, and maintain accurate attendance records
• 8. Liaise between the sales team, the supply chain management team and internal departments to ensure smooth coordination and operational support
• 9. Monitor and control office expenditures, manage glove sample inventory, and coordinate with vendors and new office owners on service contracts and payments
• 10. Perform other duties assigned by the Immediate Superior

Qualification and Experience

• 1. Bachelor’s Degree in Business Administration, Operations Management, Marketing, or any related field
• 4. Strong numerical ability with competency in management reporting
• 5. Ability to liaise with competitors and suppliers to gather market information

The Hartalega story began in 1988. Our insatiable appetite to constantly surpass our own achievements has transformed what started as a single-line production facility into what we are today, the leading nitrile gloves manufacturer in the world, with a growing capacity to produce billions of gloves every year. We export to over 70 countries across five continents, namely Americas, Asia, Europe, Australia and Africa.

As an industry leader, we pave the way forward through our commitment to innovation. We invented the world's first lightweight nitrile glove, which revolutionalised the industry by shifting the global demand from latex to nitrile gloves. Today, we are home to advanced proprietary manufacturing technology that allows us to safeguard the quality of our products and the efficiency of our operations. Our unrivalled proprietary technology provides us with an important competitive edge as we own the fastest production lines in the industry, producing more than 45,000 gloves per hour.

In all that we do, we are guided by our SHIELD (Synergy, Honesty, Innovation, Excellence, Learning, Dedication) values to do the right thing at all times. As we continue to grow by leaps and bounds, we are single-minded in ensuring that we make a meaningful difference by enriching lives, from the healthcare practitioners and the people they care for to our very own #TeamHartanians, stakeholders and the community. We welcome like-minded individuals to be part of our exciting team. Together, let us make a difference.

The Hartalega story began in 1988. Our insatiable appetite to constantly surpass our own achievements has transformed what started as a single-line production facility into what we are today, the leading nitrile gloves manufacturer in the world, with a growing capacity to produce billions of gloves every year. We export to over 70 countries across five continents, namely Americas, Asia, Europe, Australia and Africa.

As an industry leader, we pave the way forward through our commitment to innovation. We invented the world's first lightweight nitrile glove, which revolutionalised the industry by shifting the global demand from latex to nitrile gloves. Today, we are home to advanced proprietary manufacturing technology that allows us to safeguard the quality of our products and the efficiency of our operations. Our unrivalled proprietary technology provides us with an important competitive edge as we own the fastest production lines in the industry, producing more than 45,000 gloves per hour.

In all that we do, we are guided by our SHIELD (Synergy, Honesty, Innovation, Excellence, Learning, Dedication) values to do the right thing at all times. As we continue to grow by leaps and bounds, we are single-minded in ensuring that we make a meaningful difference by enriching lives, from the healthcare practitioners and the people they care for to our very own #TeamHartanians, stakeholders and the community. We welcome like-minded individuals to be part of our exciting team. Together, let us make a difference.

What can I earn as a Sales and Marketing Executive