Executive PA & Customer Experience Specialist

Servay Evergreen Sdn Bhd; West Coast Division; On-site; MYR 56,000 - 89,000; Full time

Job summary

Servay Evergreen Sdn Bhd in Kota Kinabalu, Sabah, is seeking a proactive PA cum Customer Experiential Services professional to provide administrative and customer-focused support in a full-time role. You will manage schedules, arrange travel, handle customer inquiries, support outlet customer service and assist with membership events and promotions for Servay Online.

The ideal candidate has PA, hospitality, PR, or similar experience, strong organisational and communication skills, proficiency

Qualifications

• Proven experience in a PA, hospitality, PR or similar customer-facing administrative role.
• Strong organisational and time management skills with multitasking ability.
• Excellent communication and interpersonal skills with a customer-centric approach.

Responsibilities

• Provide high-level administrative and executive support to senior management.
• Coordinate schedules, travel arrangements, and meeting logistics.
• Handle customer inquiries and ensure exceptional customer experiences.
• Assist with outlet customer service support and execution of membership events and promotions for Servay Online.
• Maintain detailed records and documentation.
• Undertake ad-hoc projects and tasks as required.

Skills

PA experience

Hospitality

PR

Customer-facing

Administrative

Tools

Microsoft Office

CRM systems

Job description

Servay Evergreen Sdn Bhd in Kota Kinabalu, Sabah, is seeking a proactive PA cum Customer Experiential Services professional to provide administrative and customer-focused support in a full-time role. You will manage schedules, arrange travel, handle customer inquiries, support outlet customer service and assist with membership events and promotions for Servay Online.

The ideal candidate has PA, hospitality, PR, or similar experience, strong organisational and communication skills, proficiency