Executive, Ocean Freight

DHL Global Forwarding; Bayan Lepas; On-site; MYR 45,000 - 67,000; Full time

Job summary

DHL Global Forwarding in Penang, Bayan Lepas invites an Executive, Ocean Freight to support general operational ocean freight functions. You will handle customer and supplier communications, book freight, arrange transport, and monitor vessel and container movements to ensure on-time deliveries.

Responsibilities include preparing documents such as booking confirmations, bills of lading, CO/FTA and invoices, generating routine customer reports, maintaining ISO-compliant records, and coordinating

Qualifications

• Proficient in MS Office and Outlook for daily operations.
• Ability to coordinate with customers, suppliers and internal teams.
• Strong organizational and multitasking abilities.
• Good written and spoken communication.

Responsibilities

• General correspondences with customer, suppliers (Carrier, Warehouse, Transporter) agents and other inter-department for ocean freight movements
• Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement
• Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
• Coordinate routine customer reports & any customer’s platform
• Maintain records and filing as per ISO requirements and standards
• Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs
• Monitor internal data & system compliance

Skills

MS Office

Excel

Communication

Organizational skills

Job description

Job Title - Executive, Ocean Freight

Provide assistant to general operational ocean freight functions

• General correspondences with customer, suppliers (Carrier, Warehouse, Transporter) agents and other inter-department for ocean freight movements
• Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement
• Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
• Coordinate routine customer reports & any customer’s platform
• Maintain records and filing as per ISO requirements and standards
• Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs

Job Title - Executive, Ocean Freight

Provide assistant to general operational ocean freight functions

• General correspondences with customer, suppliers (Carrier, Warehouse, Transporter) agents and other inter-department for ocean freight movements
• Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement
• Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
• Coordinate routine customer reports & any customer’s platform
• Maintain records and filing as per ISO requirements and standards
• Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs
• Monitor internal data & system compliance

Skills

Must Have Skills & Keywords (In Order of Importance)

• Proficient in Microsoft Office Word, including Excel and PowerPoint as well as Microsoft Outlook
• Flexible, willing to take more responsibilities
• Solid organizational skills, multitasker and attentive to details
• Good communication - speaking and writing

Preferred Skills/ Attribute & Keywords - In Order of Importance/ Priority Other Keywords/ Phrases

• Problem solver and willing to take more responsibility
• High computer literacy and able to adapt to system changes
• Fast learner & Proactive in handling task
• Independent and require minimal supervision
• Able to work under pressure & tight deadlines
• Goes extra mile to resolve and issue and able to develop long term solution for customer and internal team
• Able to lead calls and discussion with customers, vendors or internal team
• Aim to succeed collaboratively to provide the best quality service
• Able to act swiftly and seize opportunities for improvement
• Working experience in the relevant field is ang added advantage