Intern, Transport Coordinator (Senai)

Daimler Trucks North America LLC; Kulai; On-site; MYR 44,640 - 73,656; Full time

Job summary

Daimler Trucks North America LLC is seeking a logistics coordinator in Kulai, Malaysia to manage inbound and outbound transport operations. You will ensure data transmission from vendors, coordinate with SP TM Operators, and support customs/forwarding processes.

The role requires 1–2 years in supply chain or logistics, strong English communication, and familiarity with SAP TM/ECC/CRM. A Diploma related to logistics is preferred, with exposure to air and road transport operations.

Qualifications

• Diploma in Business, Supply Chain Management, Logistics related discipline required.
• 1–2 years of experience in Supply Chain, Transportation or Logistics.
• 1–2 years in Aftersales or Parts Logistics business.
• 1–2 years’ experience in Air and Road transport operations.
• Knowledge of laws and guidelines for transporting Dangerous Goods via Air and Road across borders.
• SAP knowledge in TM, ECC, CRM, SCM modules is advantageous.

Responsibilities

• Coordinate inbound management: ensure data transmission from vendors before shipment arrival and provide to SP TM Operator.
• Coordinate outbound management: liaise with customers and stakeholders for timely actions and notify delays.
• Monitor freight invoices and ensure correct matching of shipping details.
• Assist cost settlement and provide supporting documents for declarations.
• Support certificate/LC shipments with documentation preparation and tracking.
• Communicate operational updates and respond to customer queries within timelines.

Skills

Excellent communication

Interpersonal skills

English proficiency

Education

Diploma in Business, Supply Chain Management, Logistics related discipline

Tools

SAP TM

SAP ECC

SAP CRM

SCM modules

Job description

Description

• Inbound Management (Air Freight / Road Transport):




• Ensure both air and road transportation no., ASN and confi data from vendor is transmitted prior to shipment arrival and delivered to SP TM Operator for custom/ forwarding handling.


• Manual creation of ASN as and when required for both air shipment and road transport when auto transmission of data fails


• Match sea shipment invoice numbers against Avis shipping details from vendors


• Monitor SP TM Coordinator is compiling and processing the shipping details to forwarder in a timely manner for customs declaration


• Sort and organise all sea freight invoices against Avis for Service Provider for declaration purposes and Accounts Department




• Outbound Management:




• Liaise with customers on transportation related issues and coordinate with appropriate stakeholders for further actions


• Send outbound flight delay notification to customers


• Rectify outbound documentation errors reported by SP


• Liaise with SP on cargo pick-up timing issues


• Ensure SP are informed on the releasing of shipments


• Report to TM Team Leads of any outstanding cargo or abnormalities




• Freight Discrepancy Report and Freight Cost Monitoring:




• Check to rectify and reduce discrepancies in freight estimation


• Debit/Credit Note processing to Customer and Accounts


• Prepare supporting documents (print screen of invoices)




• Cost Settlement & Management:




• Highlight and escalation to TM Team Lead on any discrepancies of the costs settlements with SPs and payment parties


• Send e-invoices to SPs and customers for permit declaration and payment purposes


• Prepare Proforma Invoices and Invoices for Customers




• Certificate of Origin (C/O) and Letter of Credit (LC) Shipments:




• Support Customs & TM Team Leads on any arrangements required for inspection of cargo and certification submission/preparation


• Support Customs and TM team leads and liaise with SP's TM Operators in any escalated preparation for any CIPL transport related documents


• Support TM team lead and liaise with SP's TM Operators in any escalated shipment booking


• Provide process tracking records of document archive




• Customers’ Requirements, Queries and Communication:




• Ensure customers’ queries, feedback and special requirements on transport matters are attended to, and feedback on their shipments are replied within timelines to avoid escalation issues


• Keep to the standard KPIs expectations and excel to win customers’ satisfaction towards TM without compromising on the defined


• processes (i.e: compliance related)


• Convey any announcements on operations (e.g.: change in operating hours, holiday planning) from Authorities, Markets and all relevant stakeholders to Team Lead


• Convey Public Holiday Announcements and holiday planning to Markets (i.e.: shipment on hold request from customers)




• Reporting & Analysis:




• Compile and check accuracy and thoroughness of the relevant transport reports


• Support on Transportation Tender and departmental ad-hoc projects with data crunching and report analysis


• Keep Team Leads informed of any transportation abnormalities


• Maintenance of records/files (i.e.: email distribution list for announcement to customers and invoices, shipment pre-alert list, sea freight documentation dispatch list, courier shipment contact lists of customers, outbound special customer requirement list)

Qualifications

• Education:




• Diploma in Business, Supply Chain Management, Logistics related discipline




• Experience:




• Min 1-2 years related working experience in Supply Chain, Transportation or Logistics


• Min 1-2 years in the Aftersales or Parts Logistics business


• Min 1-2 years’ experience in Air and Road transport operations




• Soft skills:




• Excellent communication and interpersonal skills


• Strong capability in verbal and written command of English across a geographically dispersed audience




• Specific Knowledge:




• Knowledge and understanding of the laws, regulations and guidelines of transporting Dangerous Goods via Air, and Road transport across borders and Free Trade Zone Operations


• Added advantage to possess SAP knowledge in TM, ECC, CRM, SCM modules