Executive Junior Support Engineer – Monitoring O&M Engineer

Scicom MSC Berhad; Kampung Cendana; On-site; MYR 56,000 - 67,000; Full time

Benefits offered by this job

Salary RM 5,000–6,000 monthly

Annual Leave 15 days

Medical Leave 14 days

Medical coverage

Job summary

Scicom MSC Berhad in Kuala Lumpur is seeking a junior IT operations professional to support DevOps/AIOps, focusing on monitoring deployment and maintenance.

You will work with Splunk and Prometheus, configure alerts, and ensure performance of enterprise systems like SAP. Ideal for recent graduates with basic Linux/Windows, scripting, and strong teamwork; fluent Chinese and English are required.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, IT, or related field.
• 1 year of relevant experience minimum.
• Basic OS knowledge (Linux/Windows) and networking fundamentals.
• Scripting basics with Python, Shell, or Bash; able to read/write code.
• Strong analytical, responsible, and collaborative team player.
• Interest in DevOps/AIOps to quickly learn new tools.
• Fluent in Chinese and English for daily work and documentation.

Responsibilities

• Assist in implementing, configuring, and deploying monitoring solutions.
• Maintain daily operations of monitoring tools; set alert rules and optimize metrics.
• Collaborate to integrate monitoring, collect logs, and track SAP-related performance.
• Draft and maintain technical SOPs and deployment manuals.

Skills

DevOps

AIOps

Monitoring

Scripting

Linux/Windows

English & Chinese

Education

Bachelor's degree

Tools

Splunk

Prometheus

Job description

The Position:

This role is ideal for a recent graduate or junior professional with a strong interest in IT operations (DevOps/AIOps) and monitoring. The successful candidate will assist in the deployment and maintenance of system and infrastructure monitoring solutions, ensuring optimal performance and seamless integration with enterprise business suites like SAP。

The Responsibilities of the Role:

• Assist in the implementation, configuration, and production deployment of monitoring solutions for systems, applications, and infrastructure.
• Manage the daily operations and maintenance of monitoring tools (such as Splunk and Prometheus), including the configuration of alert rules and optimization of metrics.
• Collaborate with the team to integrate monitoring, collect logs, and track performance metrics for enterprise-level business suites (e.g., SAP).
• Draft and maintain technical documentation, Standard Operating Procedures (SOPs), and deployment manuals related to IT operations and monitoring.

The Requirement for the Role:

Must Have:

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field.
• Minimum 1 year of relevant experience.
• Basic knowledge of operating systems (Linux / Windows) and networking fundamentals (TCP/IP, HTTP, etc.).
• Familiarity with at least one scripting language (e.g., Python, Shell, Bash) with basic code reading and writing capabilities.
• Strong logical analysis skills, a high sense of responsibility, and excellent team communication and collaboration abilities.
• Strong learning ability and a keen interest in DevOps/AIOps to quickly master new tools.
• Fluent in Chinese & English (Listening, Speaking, Reading & Writing) for daily communication and documentation.

Nice to have:

• Prior exposure or experience with Splunk (or similar ELK/log analysis tools) for log retrieval and Dashboard creation.
• Basic understanding of SAP system infrastructure and modules.

The Package:

• Attractive Salary (RM 5,000 to RM 6,000).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.