The Position:
This role requires a detail-oriented and responsible professional to manage desktop support coordination, documentation, and tracking tasks. The Intermediate Engineer will act as a communication bridge between various roles, handling English-language correspondence and utilizing enterprise collaboration tools to ensure smooth daily operations and project tracking.
The Responsibilities of the Role:
- Patiently execute and manage detailed tracking, recording, and documentation workflows.
- Communicate and coordinate effectively with various stakeholders, aligning different roles and technical teams.
- Handle English-language communications, including writing emails, preparing documents, and participating in cross-regional meetings.
- Leverage enterprise office suites and collaboration platforms (Word, Excel, Outlook, SharePoint, Confluence, Teams) to maintain operational efficiency.
- Provide project assistance and potentially support basic software testing initiatives.
The Requirement for the Role:
Must Have:
- Bachelor’s degree in any field.
- Solid, careful, and highly responsible work ethic, with the patience to handle tedious tracking and recording tasks.
- Strong communication skills and adeptness at coordinating with people in different roles.
- Solid English proficiency (listening, speaking, reading, and writing) with the ability to handle English emails, meetings, and technical documents smoothly.
- Proficiency in MS Office and enterprise collaboration software (including Word, Excel, Outlook, SharePoint, Confluence, Teams, etc.).
- Fluent in Chinese & English (Listening, Speaking, Reading & Writing) for daily communication and documentation.
Nice to have:
- Previous experience working as a project assistant or in software testing is highly preferred.
The Package:
- Attractive Salary (RM 5,000 to RM 6,000).
- Performance related bonus for confirmed staff.
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.