Executive, Information Technology

Syarikat Perumahan Negara Berhad (SPNB); Selangor; On-site; MYR 45,000 - 89,000; Full time

Job summary

Syarikat Perumahan Negara Berhad (SPNB) seeks an Executive Information Technology to join our growing IT support team in Selangor. You will deliver first-line and second-line technical assistance, maintain systems, and support internal users to ensure smooth operations.

The role covers end-user support, system and network maintenance, security management, accounts management, and involvement in IT projects and data migrations.

Qualifications

• Bachelor's degree in computer science, information technology, computer engineering or related field.
• At least 1 year of IT support, network infrastructure or system administration experience.
• Fresh graduates with strong projects or internships are encouraged to apply.

Responsibilities

• Provide first and second level IT support to internal users for hardware, software, network and OS issues.
• Install, configure and maintain desktops, laptops, printers and peripherals.
• Monitor LAN/WAN, Wi‑Fi, routers, switches and firewalls; ensure security and backups.
• Manage user accounts (AD, Google Workspace, M365) and onboarding/offboarding processes.
• Assist in IT projects, upgrades and data migrations as required.

Skills

Windows/macOS

Active Directory

Google Workspace

Microsoft 365

Networking concepts

Security

Cloud services

Troubleshooting

Education

Bachelor's Degree in Computer Science, IT, or related field

Tools

Windows Server

Virtual Servers

Data backups / DR procedures

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Syarikat Perumahan Negara Berhad is seeking an Executive Information Technology to join our growing IT support team. This is a full-time position based in Selangor, offering a unique opportunity to make a meaningful impact on our organization's technology infrastructure and user support services. In this role, you will be at the forefront of delivering exceptional IT support and solutions to our internal stakeholders, ensuring seamless operations across all departments. This position is integral to maintaining our technology systems' reliability, security, and performance whilst providing first-class technical assistance to our users.

RESPONSIBILITIES

1. Technical Support & Helpdesk

Provide First and Second Level IT Support to internal users to resolve issues related to hardware, software, network systems, operating systems (Windows/macOS), and Virtual Servers.

2. System & Hardware Maintenance

Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT peripherals.

3. Network & Security Management

Monitor and maintain LAN/WAN networks, Wi‑Fi, routers, switches, and firewalls.

Ensure IT security systems such as antivirus, data backups, and Disaster Recovery Center (DRC) procedures are executed regularly.

4. Account & Access Management

Manage user accounts (Active Directory, Google Workspace, Microsoft 365), access rights, and company emails.

Handle the onboarding and offboarding processes for employee accounts.

Manage password security settings and Multi‑Factor Authentication.

Oversee the distribution of software licenses and shared mailboxes.

5. IT Projects

Assist in the implementation of new IT projects, system upgrades, and data migrations as required.

QUALIFICATIONS

Education & Experience

Education:

Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.

Experience:

At least 1 year of working experience in an IT support (Network Infrastructure) or System Administration role. (Fresh graduates with strong projects or solid internship experiences are highly encouraged to apply).

Technical Skills

Operating Systems:

Proficient in managing and maintaining Windows (10/11 & Server) and macOS operating systems.

Troubleshooting:

Highly skilled in identifying and resolving hardware (computers, servers, external devices) and software issues.

Networking Concepts:

Solid understanding and ability to configure TCP/IP, DNS, DHCP, VPN, VLAN, as well as basic routing and switching.

System & Cloud Administration:

Hands‑on experience in managing Google Workspace, Microsoft 365, Active Directory (GPO & User Management), Virtual Servers, and Cloud Services.

Soft Skills

Problem‑Solving:

Strong problem‑solving capabilities paired with a highly analytical mindset.

Work Ethics:

Highly self‑motivated with the ability to work independently with minimal supervision, while also being a strong collaborative team player.