Executive, Food Services (Sales, Ipoh)

DKSH; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Job summary

DKSH Malaysia is seeking a proactive Sales professional to expand market share in the F&B sector. You will acquire new clients and strengthen existing relationships, executing strategies to meet targets while protecting market position.

This role demands strong communication and travel readiness in a dynamic food services environment. You will manage orders, prepare quotes, and coordinate cross-functionally to ensure timely delivery and customer satisfaction, leveraging bakery ingredients

Qualifications

• Diploma or degree in Hospitality/Culinary/Baking or related field.
• 1–2 years in a similar role, preferably in F&B.
• Sales background with HORECA exposure is highly desirable.
• Experience in bakery ingredients sales is advantageous.
• Strong communication and negotiation skills; fluent in English.

Responsibilities

• Implement action plans to achieve sales targets for assigned territories.
• Track progress against KPIs and sales plans; prioritize daily activities.
• Execute sales activities including product portfolios and marketing plan introductions.
• Prepare quotations and terms; ensure alignment with company policies.
• Report on competitors; maintain customer data in CRM.
• Capture payments; support cost management and resource usage.
• Log customer issues and follow up; respond to orders and queries.
• Coordinate with internal teams to ensure timely delivery; build key relationships.

Skills

Sales experience

F&B knowledge

HORECA exposure

Bakery ingredients sales

Negotiation skills

Communication skills

Willing to travel

Analytical skills

MS Office (Excel/Word)

Education

Diploma or Degree in Hospitality / Culinary Art / Baking

Tools

Microsoft Office

Job description

About The Role

Expanding the company's market share by acquiring new clients and enhancing relationships with existing ones. Developing and executing sales strategies to meet and exceed targets. To ensure that the sales strategy remains on track, safeguarding the company's market position and growth targets.

What You Will Deliver

• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Support superior in managing day‑to‑day operating expenditures against operating budgets to ensure efficient usage of resources
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

What You Bring

• Diploma or Degree in Hospitality / Culinary Art / Baking, or any other related field.
• 1-2 years experience in a similar role, preferably from F&B industry
• Sales background dealing with HORECA exposure/experience is highly desirable
• Sales of Bakery Ingrediance is highly desired
• Demonstrate basic knowledge and understanding of the industry, market & competitors
• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken
• Must be willing to travel

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long‑term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Food Services Sales.