Senior Executive, Field Sales (FMCG, KB)

DKSH; Kota Bharu; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH is seeking a Senior Executive, Field Sales to manage key accounts and lead General Trade (GT) sales teams across Malaysia. You will drive growth, build strong client relationships, and execute customer strategies with cross-functional collaboration.

The role focuses on leading a high-performing GT sales team in a FMCG environment, ensuring monthly and quarterly targets are met while coordinating with internal and external stakeholders to deliver value and seamless execution of plans.

Qualifications

• Diploma in Business Administration, Marketing, or a related field
• 2 to 3 years of experience in account management, sales, or a related role in FMCG
• minimum of 1 to 2 years in a supervisory capacity

Responsibilities

• Serve as the primary point of contact for assigned key accounts, building trust and delivering a consistently high standard of client service
• Develop and maintain strong, long-term client relationships to ensure sustained customer satisfaction and commercial success
• Conduct regular business reviews to monitor account performance and proactively identify opportunities for growth and value creation
• Manage, coach, and provide ongoing guidance to the General Trade (GT) sales team within an assigned territory to build a high-performing and motivated team
• Monitor sales team performance and provide the direction and motivation needed to ensure members consistently meet or exceed sales targets
• Implement targeted sales management plans to support the sales team in resolving customer operational issues effectively and efficiently
• Manage designated distribution channel accounts and oversee business operations to ensure monthly and quarterly sales targets are achieved
• Conduct quarterly business performance reviews with customers and clients to ensure sales schemes and business plans are executed smoothly and on track
• Monitor monthly sales performance and propose business strategies and corrective action plans as needed to drive sustained sales growth
• Work closely with internal teams and external customers to ensure seamless execution of customer strategies and commercial priorities
• Coordinate with cross-functional teams to address client issues promptly and deliver effective, well-structured solutions
• Prepare and submit regular reports on account performance and sales results to management on a weekly and monthly basis to support business visibility and informed decision-making
• Administrative duties and coordination tasks as required

Skills

Account management

Sales

Team leadership

Negotiation

MS Office

Education

Diploma in Business Administration/Marketing

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

About The Role

The Senior Executive, Field Sales is responsible for managing key accounts and leading General Trade (GT) sales teams to achieve sales targets across assigned territories within DKSH's Consumer Goods division in Malaysia. This role contributes to DKSH's business growth by building strong client relationships, driving sales team performance, and ensuring the seamless execution of customer strategies across all assigned channels.

What You Will Deliver

• Serve as the primary point of contact for assigned key accounts, building trust and delivering a consistently high standard of client service
• Develop and maintain strong, long-term client relationships to ensure sustained customer satisfaction and commercial success
• Conduct regular business reviews to monitor account performance and proactively identify opportunities for growth and value creation
• Manage, coach, and provide ongoing guidance to the General Trade (GT) sales team within an assigned territory to build a high-performing and motivated team
• Monitor sales team performance and provide the direction and motivation needed to ensure members consistently meet or exceed sales targets
• Implement targeted sales management plans to support the sales team in resolving customer operational issues effectively and efficiently
• Manage designated distribution channel accounts and oversee business operations to ensure monthly and quarterly sales targets are achieved
• Conduct quarterly business performance reviews with customers and clients to ensure sales schemes and business plans are executed smoothly and on track
• Monitor monthly sales performance and propose business strategies and corrective action plans as needed to drive sustained sales growth
• Work closely with internal teams and external customers to ensure seamless execution of customer strategies and commercial priorities
• Coordinate with cross-functional teams to address client issues promptly and deliver effective, well-structured solutions
• Prepare and submit regular reports on account performance and sales results to management on a weekly and monthly basis to support business visibility and informed decision-making
• Administrative duties and coordination tasks as required

What You Bring

• Diploma in Business Administration, Marketing, or a related field 2 to 3 years of experience in account management, sales, or a related role in the Fast Moving Consumer Goods (FMCG) industry, with a minimum of 1 to 2 years in a supervisory capacity
• Basic knowledge and understanding of the FMCG industry, market landscape, competitors, and customers
• Basic knowledge of assigned territories, products and services, with strong selling skills
• Proven ability to manage, motivate, and grow a sales team
• Strong communication and negotiation skills with the ability to engage effectively across internal teams and external stakeholders
• Basic analytical and fieldwork skills with a practical, solutions-oriented approach
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Proficiency in the local language and, ideally, in English, both written and spoken

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.