Executive, Corporate Sales (East Malaysia)

Malaysia Airlines; Kuching; On-site; MYR 60,000 - 90,000; Full time

Job summary

Malaysia Airlines seeks an Executive, Corporate Sales (East Malaysia) to support the East Malaysia Sales team in acquiring and growing corporate accounts across the region.

You will develop relationships with key stakeholders, tailor travel solutions, and help drive revenue growth while delivering exceptional client service. Travel readiness and strong relationship skills are essential.

Qualifications

• Bachelor's degree in business, marketing, sales or related field.
• 1–2 years in corporate or B2B sales, preferably aviation/travel.

Responsibilities

• Manage and grow a portfolio of corporate clients to hit revenue targets.
• Develop and execute account plans; conduct performance reviews with clients.
• Analyze client travel spend and behavior for growth opportunities.
• Support contract implementation to ensure compliance with RFPs.
• Collaborate with internal teams on fare filing and related docs.

Skills

Interpersonal skills

Communication skills

Analytical thinking

Self-motivated

Travel readiness

Education

Bachelor's degree

Tools

CRM tools

MS Office

Job description

Position Title

Executive, Corporate Sales (East Malaysia)

Report To

Assistant Manager, East Malaysia Sales

Position Summary

Support the Assistant Manager, East Malaysia Sales, in the acquisition, development, and ongoing management of corporate accounts across assigned market. This includes identifying new business opportunities, building and maintaining strong relationships with key stakeholders, and delivering tailored travel solutions that meet client needs. The role also contributes to the planning and execution of sales initiatives aimed at driving revenue growth, enhancing customer satisfaction, and strengthening Malaysia Airlines' position in the corporate segment.

Key Accountabilities

• Manage and Grow Accounts: Manage a portfolio of corporate clients, driving revenue growth, meeting contractual targets, and achieving overall corporate sales targets.
• Client Relationship Management: Develop and implement account management plans, conduct regular performance reviews, and engage clients proactively to strengthen relationships and increase Malaysia Airlines' share of wallet.
• Performance Analysis: Analyze clients' travel spend and behaviour to identify growth opportunities, enhance contract performance, and support data-driven decision-making.
• Contract Implementation: Support the team in contract implementation activities to ensure operational excellence and compliance with RFP and contractual requirements.
• Sales Support & Coordination: Collaborate with internal teams to facilitate contract execution, including fare filing, fare and ticketing instructions, and related documentation, ensuring smooth service delivery and client satisfaction.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.

Area of Experience

• Minimum 1-2 years of experience in corporate or B2B sales, preferably within the aviation, travel, or service industry.
• Proven track record in managing client portfolios and meeting revenue targets.
• Good understanding of sales processes, contract management, and account development strategies.
• Proficient in Microsoft Office Suite. Experience with CRM tools is an advantage.

Personality Traits / Skill and Knowledge

• Strong interpersonal and communication skills, with the ability to engage effectively with corporate clients and internal stakeholders.
• Excellent analytical and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently or as part of a team.
• Willingness to travel for client meetings and business development activities as required.