Cargo Operations Executive - Vessel & Port Coordination

American President Lines; Port Klang; On-site; MYR 45,000 - 78,000; Full time

Job summary

CMA CGM Group in Malaysia seeks an Executive, Cargo Operations to monitor vessel calls, coordinate berthing, and support cargo management at Port Klang. You will liaise with vessels, terminals and partners to ensure timely operations.

The role requires strong English and Bahasa Malaysia, excellent interpersonal skills, and willingness to work outside normal hours to support critical shipments.

Qualifications

• Preferably with working experience in similar capacity in shipping industry.
• Ability to communicate independently with Agencies, Terminals & Partners.
• Possesses excellent interpersonal skills and good communication skills in English and Bahasa Malaysia, both oral and written.
• Computer Literate (Microsoft Office Applications).
• Willing to support operations outside normal working hours, including weekends and public holidays.
• Positive attitude, mature & proactive with minimal supervision.

Responsibilities

• Monitor and respond to operational emails from vessels, principals, vendors, terminals, and internal stakeholders.
• Create and maintain vessel port calls, ensuring ETA and schedule information is always up to date.
• Update the BTR daily before 1200 hrs.
• Follow-up with terminals and ARO on berth arrangements and monitor any changes to vessel schedules.
• Daily communication with terminal on berth lineup, moves discrepancy, connection checking, special requirement if any from Master or Line ops.
• Track vessel arrivals, departures, and cargo operations, ensuring all required reports are received and submitted on time.
• Monitor each vessel's progress throughout its port stay until departure, addressing operational issues as they arise.
• Keep cargo throughput and loading information up to date.
• Review cargo summaries, loading plans, and special cargo requirements to ensure accuracy.
• Coordinate loading plans with terminals, vessel officers, ship managers, and other operational teams.
• Closely monitor tight and super-tight cargo connections to minimize delays and ensure smooth cargo flow.
• Monitor vessel ETA updates and communicate any changes to relevant stakeholders.
• Prepare and issue PCP (berthing prospect) notices according to the required timeline.
• Work closely with vendors and service providers to support operational needs, including urgent requests and vessel emergencies.
• Respond promptly to emails, Microsoft Teams messages, and operational group chats to ensure effective communication across all stakeholders.
• Ensure vessel departure report is sent within 24hrs upon vessel sailed.

Skills

Interpersonal skills

English proficiency (oral & written)

Bahasa Malaysia proficiency

Stakeholder communication

Microsoft Office

Tools

Microsoft Office

Job description

CMA CGM Group in Malaysia seeks an Executive, Cargo Operations to monitor vessel calls, coordinate berthing, and support cargo management at Port Klang. You will liaise with vessels, terminals and partners to ensure timely operations.

The role requires strong English and Bahasa Malaysia, excellent interpersonal skills, and willingness to work outside normal hours to support critical shipments.