Equipment Sales Specialist

SIME DARBY INDUSTRIAL SDN BHD; Kluang; On-site; MYR 30,000 - 54,000; Full time

Job summary

Sime Darby Industrial Division is seeking an Equipment Sales Specialist to drive sales and market coverage for five prime products. You will coordinate with Parts & Service, offer expert consultations to customers, and actively promote our equipment and merchandising programs.

Responsibilities include planning customer calls per PAR, nurturing strong customer relations, sharing market insights, and supporting credit and cash deal processes.

Qualifications

• 2–5 years of sales account management or business development experience.
• Experience in heavy equipment, machinery, or industrial sales is an asset.
• Proficient verbal and written communication in English and Bahasa Malaysia.
• Ability to communicate in local dialect or Mandarin is a plus.

Responsibilities

• Manage equipment sales activities for 5 prime products, including selling, marketing, and identifying sales potential.
• Coordinate with Parts & Service department on product support issues with customers.
• Provide expert consultation and coordination to customers on offerings and solutions.
• Promote AED products and merchandising programmes such as CTS and seasonal campaigns.
• Plan customer calls and ensure adequate coverage as per PAR (Required Calls Per Year).
• Foster good customer relations and assist customers with AED equipment requirements.
• Provide and share competitive market information and updates on market situation changes.
• Assist Parts & Service department with technical information and attend to customer requirements.
• Handle issues and disputes following proper procedures for credit and cash deals.
• Provide assessment and recommendations to management on credit levels and credit days.

Skills

Sales

Business development

Equipment sales

Heavy equipment

Education

SPM/Certificate/Diploma

Tools

MS Office

Job description

This role involves managing equipment sales activities for 5 prime products, including selling, marketing, ensuring maximum customer coverage, monitoring market situations, and identifying equipment sales potential. You will coordinate with the Parts & Service department on product support issues, provide expert consultation to customers on offerings and solutions, and actively promote AED products and merchandising programmes.

Key responsibilities

Manage equipment sales activities for 5 prime products, including selling, marketing, and identifying sales potential

Coordinate with Parts & Service department on product support issues with customers

Provide expert consultation and coordination to customers on offerings and solutions

Promote AED products and merchandising programmes such as CTS and seasonal campaigns

Plan customer calls and ensure adequate coverage as per PAR (Required Calls Per Year)

Foster good customer relations and assist customers with AED equipment requirements

Provide and share competitive market information and updates on market situation changes

Assist Parts & Service department with technical information and attend to customer requirements

Handle issues and disputes following proper procedures for credit and cash deals

Provide assessment and recommendations to management on credit levels and credit days

Requirement:

SPM/Certificate/Diploma in any field

Preferably 2-5 years of sales account management or business development experience

Experience in heavy equipment, machinery, or industrial sales from a similar industry is an added advantage

Good verbal and written communication skills in English and Bahasa Melayu

Ability to communicate in local dialect or Mandarin is a plus

Excellent communication, negotiation, and interpersonal skills

Knowledge in MS Office applications

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Equipment Sales Specialist?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.