Parts & Service Sales Specialist

SIME DARBY INDUSTRIAL SDN BHD; Lahad Datu; On-site; MYR 67,000 - 100,000; Full time

Job summary

Sime Darby Industrial Division is seeking a sales professional to generate revenue through selling tractors, parts and services to a diverse customer base.

You will identify customer needs, demonstrate product features, negotiate deals, and cultivate long‑term relationships while striving to meet monthly and annual targets.

Requirements include SPM/Certificate/Diploma, 2–5 years of sales/account management experience, and strong verbal/written English and Bahasa Melayu, plus MS Office skills.

Qualifications

• SPM/Certificate/Diploma in any field.
• 2-5 years of sales/account management experience.
• Experience in heavy equipment sales is an advantage.
• Strong verbal and written communication skills in English and Bahasa Melayu.
• Proficient in MS Office applications.

Responsibilities

• Actively prospect for new customers through cold calling, networking, industry events, and referrals.
• Develop and maintain a strong pipeline of sales opportunities.
• Consistently achieve and exceed monthly and annual sales targets.
• Prepare and deliver persuasive sales proposals and quotations to prospective clients.
• Negotiate pricing and terms of sales agreements to close deals profitably.
• Build and maintain strong, positive relationships with both existing and potential customers.
• Assess and understand customer needs and pain points to recommend suitable equipment solutions.
• Provide exceptional pre-sales and post-sales support, ensuring customer satisfaction.
• Conduct regular follow-ups with customers to monitor equipment performance and address concerns.
• Develop and maintain a deep understanding of all equipment products, features, specifications, applications, and competitive advantages.

Skills

Sales

Negotiation

Customer relationship management

English

Bahasa Melayu

MS Office

Education

SPM/Certificate/Diploma

Tools

MS Office

Job description

Responsible for generating revenue through the sale of new tractors, parts, and services to a diverse customer base. Duties include identifying customer needs, demonstrating product features and benefits, negotiating deals, and cultivating strong, long-term customer relationships.

Key responsibilities

Actively prospect for new customers through cold calling, networking, industry events, and referrals

Develop and maintain a strong pipeline of sales opportunities

Consistently achieve and exceed monthly and annual sales targets

Prepare and deliver persuasive sales proposals and quotations to prospective clients

Negotiate pricing and terms of sales agreements to close deals profitably

Build and maintain strong, positive relationships with both existing and potential customers

Assess and understand customer needs and pain points to recommend suitable equipment solutions

Provide exceptional pre-sales and post-sales support, ensuring customer satisfaction

Conduct regular follow-ups with customers to monitor equipment performance and address concerns

Develop and maintain a deep understanding of all equipment products, features, specifications, applications, and competitive advantages

Requirement

SPM/Certificate/Diploma in any field

Preferably 2-5 years of sales account management, business development experience

Experience in heavy equipment/machinery/Industrial sales from a similar industry is an added advantage

Good verbal and written communication skills in English, Bahasa Melayu

Excellent communication, negotiation, and interpersonal skills

Knowledge in MS Office applications

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.

Sime Darby Industrial Division is one of the world’s largest Caterpillar dealer, with Caterpillar dealerships across more than 110 branches in 10 countries throughout the Asia Pacific region. As a business entity, Sime Darby Industrial is capable of offering a comprehensive variety of equipment and services, from sales of new machines, engines or used equipment to rental and providing the full range of product support and financing services.