Enterprise Sales Executive (Key Accounts)

LAPASAR SDN. BHD.; Klang City; Presencial; MYR 54.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EPF / SOCSO / EIS contributions

Annual Leave & Medical Leave

Medical benefits (Outpatient &Hospital

Business mobile usage

Mileage or transport claims

Career development and progression

Descripción de la vacante

Lapasar Sdn. Bhd. is seeking a proactive Account Manager to manage key corporate clients within Klang Valley. You will nurture relationships with procurement and finance teams, drive growth, and promote new platform features to expand adoption across departments.

In this role you will coordinate orders, ensure timely fulfillment, and collaborate with cross-functional teams to resolve issues while maintaining high client satisfaction and retention.

Formación

• 1–5 years of B2B sales experience.
• Experience selling pantry products, office supplies, FMCG, or workplace services is highly preferred.
• Self-motivated with a proven sales track record.
• Possess own transport and willing to travel within Klang Valley.

Responsabilidades

• Serve as the primary contact for assigned corporate clients and manage relationships with procurement, finance, and business users.
• Achieve monthly, quarterly and annual sales targets and identify upsell opportunities.
• Coordinate order fulfilment from PO to delivery and ensure SLAs are met.
• Onboard client-nominated suppliers and assist with platform training and adoption.

Conocimientos

B2B sales

Prospecting

Relationship building

Travel willingness

Descripción del empleo

Lapasar is one of Malaysia's leading B2B procurement and supply chain platforms, helping businesses simplify and streamline their operational purchasing through a centralized digital marketplace. We serve companies across various industries by providing end-to-end procurement solutions for office pantry supplies, workplace essentials, cleaning and hygiene products, industrial items, and other business needs. By combining technology, a strong supplier network, and reliable logistics support, we enable organizations to procure smarter, reduce operational costs, and focus on growing their business. At Lapasar, we foster a dynamic, collaborative, and growth-driven environment where innovation and customer success are at the heart of everything we do.

Key Responsibilities

Client Relationship Management

Serve as the primary point of contact for assigned corporate clients.

Build strong, long-term relationships with procurement teams, finance departments, and business users.

Conduct regular account reviews with clients.

Understand each client's procurement policies, workflows, and business objectives.

Anticipate client needs and proactively recommend improvements.

Maintain high customer satisfaction and retention.

Account Growth

Achieve monthly, quarterly, and annual sales targets.

Increase procurement spend from existing customers.

Identify upselling and cross-selling opportunities.

Promote new platform features and services.

Develop account growth plans for each customer.

Expand platform adoption across additional departments and business units.

Order Management & Customer Success

Ensure every order is processed accurately and on time.

Monitor order fulfilment from purchase order to delivery.

Coordinate with Procurement, Operations, Finance, and Customer Service teams to resolve issues.

Escalate critical issues immediately and ensure timely resolution.

Track outstanding orders and proactively communicate updates to clients.

Ensure service level agreements (SLAs) are consistently met.

Coordinate onboarding of client-nominated suppliers onto the Lapasar platform.

Ensure suppliers complete all required documentation and verification.

Assist suppliers with platform training and adoption.

Monitor supplier performance and service quality.

Work with Procurement teams to improve supplier responsiveness and fulfilment.

Ensure supplier information remains accurate and up to date.

Project & Implementation Management

Manage onboarding of new corporate clients.

Coordinate implementation timelines.

Ensure procurement workflows are configured correctly.

Work with Product and Technical teams on system integrations where required.

Conduct client training sessions.

Operational Excellence

Monitor account health using key performance indicators.

Ensure procurement requests are actioned promptly.

Maintain accurate CRM records.

Prepare account reports and business reviews.

Ensure internal teams meet agreed response times.

Identify process improvements to enhance customer experience.

Internal Collaboration

Work closely with:

Procurement

Operations

Finance

Customer Support

Product Team

Act as the client's advocate within Lapasar.

Ensure cross-functional alignment to deliver exceptional service.

Requirements

• 1–5 years of B2B sales experience.
• Experience selling pantry products, office supplies, FMCG, or workplace services is highly preferred.
• Strong prospecting and relationship-building skills.
• Self-motivated with a proven sales track record.
• Possess own transport and willing to travel within Klang Valley.

Benefits

• EPF / SOCSO / EIS contributions
• Annual Leave, Medical Leave, and Public Holidays
• Medical benefits (Outpatient & Hospitalization)
• business mobile usage
• Mileage or transport claims for work-related travel
• Career development and progression opportunities within a fast-growing B2B procurement technology company.

Why Join Lapasar?

Competitive basic salary + attractive commission.

High-quality inbound leads and strong digital platform support.

Opportunity to sell to established corporate clients.

Career progression in one of Malaysia’s leading B2B procurement platforms.

Dynamic, supportive, and growth-focused team