Key Account Manager

Lyreco Office Supplies (M) Sdn Bhd; Kulai; On-site; MYR 90,000 - 150,000; Full time

Job summary

Lyreco Office Supplies (M) Sdn Bhd is seeking a highly driven New Business Key Account Manager to expand our Southern Malaysia footprint from Senai, JB. You will hunt, acquire and onboard corporate accounts while building strategic relationships and driving revenue growth.

You will own the full sales cycle, navigate tender processes, coordinate with operations and finance, and report progress through CRM tools. Travel within the territory is expected.

Qualifications

• Minimum 3–5 years of B2B sales or key account management experience.
• Strong exposure and understanding of Southern Malaysia market dynamics and business ecosystem.
• Experience in corporate sales, solution selling, or enterprise account management is preferred.
• Strong communication, negotiation, presentation, and stakeholder management skills.
• Self-motivated, result-oriented, and able to work independently in a fast-paced environment.
• Possess own transport and willing to travel extensively within assigned territory.
• The role is based in Senai and covering JB market.

Responsibilities

• Prospect and acquire new customers through direct sales activities including cold calling, networking, referrals, face-to-face meetings, and market engagement activities.
• Develop and expand new business opportunities within the Southern region market, with strong understanding of local customer landscape, industry trends, and competitive environment.
• Take full ownership of the end-to-end sales and tendering process, ensuring compliance with company policies, pricing structure, and contract governance guidelines.
• Drive new business development and manage successful onboarding and implementation of newly acquired customers to ensure smooth transition and customer satisfaction.
• Qualify prospects based on company-defined customer criteria, business potential, and strategic sales fit.
• Consistently achieve and exceed sales targets, KPIs, and business growth objectives set by Management.
• Maintain accurate and timely reporting of sales activities, pipeline status, market updates, and customer engagement through CRM and internal reporting tools.
• Provide market intelligence and feedback to Management on customer trends, competitor activities, pricing movements, market opportunities, and unmet customer needs.
• Collaborate effectively with internal stakeholders including operations, customer service, finance, and implementation teams to ensure excellent customer experience.
• Demonstrate strong hunter mentality with high level of initiative, resilience, urgency, and accountability in driving new customer acquisition.
• Undertake any other ad-hoc duties or assignments as assigned by Management from time to time.

Skills

B2B sales

Key account management

New business acquisition

Customer relationship

Negotiation

Presentation

Stakeholder management

Self-motivation

Job description

We are looking for a highly driven and commercially aggressive New Business Key Account Manager to lead business expansion across the Southern region of Malaysia.

This role is focused on hunting and acquiring new corporate accounts, developing strategic customer relationships, and driving revenue growth within the assigned territory.

Key Responsibilities

Prospect and acquire new customers through direct sales activities including cold calling, networking, referrals, face-to-face meetings, and market engagement activities.

Develop and expand new business opportunities within the Southern region market, with strong understanding of local customer landscape, industry trends, and competitive environment.

Take full ownership of the end-to-end sales and tendering process, ensuring compliance with company policies, pricing structure, and contract governance guidelines.

Drive new business development and manage successful onboarding and implementation of newly acquired customers to ensure smooth transition and customer satisfaction.

Qualify prospects based on company-defined customer criteria, business potential, and strategic sales fit.

Consistently achieve and exceed sales targets, KPIs, and business growth objectives set by Management.

Maintain accurate and timely reporting of sales activities, pipeline status, market updates, and customer engagement through CRM and internal reporting tools.

Provide market intelligence and feedback to Management on customer trends, competitor activities, pricing movements, market opportunities, and unmet customer needs.

Collaborate effectively with internal stakeholders including operations, customer service, finance, and implementation teams to ensure excellent customer experience.

Demonstrate strong hunter mentality with high level of initiative, resilience, urgency, and accountability in driving new customer acquisition.

Undertake any other ad-hoc duties or assignments as assigned by Management from time to time.

Requirements

Minimum 3–5 years of B2B sales or key account management experience with proven track record in new business acquisition.

Strong exposure and understanding of Southern Malaysia market dynamics and business ecosystem.

Experience in corporate sales, solution selling, or enterprise account management is preferred.

Strong communication, negotiation, presentation, and stakeholder management skills.

Self-motivated, result-oriented, and able to work independently in a fast-paced environment.

Possess own transport and willing to travel extensively within assigned territory.

The role is based in Senai and covering JB market.

The Lyreco group is the European leader and the third largest distributor of workplace products and services in the world.

A privately owned company since 1926, Lyreco has constantly adapted to the evolutions of workplace thanks to its constant focus on excellence in customer experience, strong partnerships with renowned suppliers, and efficient logistics.

The group directly operates in 25 countries in Europe and Asia and covers 17 additional markets on 4 continents through a network of distribution partners.

Delivering What Any Workplace Needs

As a specialist of the work environment, Lyreco's expertise keeps on extending to cover all workplace needs: office supplies, furniture, IT equipment, printing solutions, personal protective equipment, hygiene, coffee and catering.

The Lyreco group is the European leader and the third largest distributor of workplace products and services in the world.

A privately owned company since 1926, Lyreco has constantly adapted to the evolutions of workplace thanks to its constant focus on excellence in customer experience, strong partnerships with renowned suppliers, and efficient logistics.

The group directly operates in 25 countries in Europe and Asia and covers 17 additional markets on 4 continents through a network of distribution partners.

Delivering What Any Workplace Needs

As a specialist of the work environment, Lyreco's expertise keeps on extending to cover all workplace needs: office supplies, furniture, IT equipment, printing solutions, personal protective equipment, hygiene, coffee and catering.

What can I earn as a Key Account Manager