Endpoint Solutions SMB Sales Specialist (Onsite KL)

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix Malaysia in Kuala Lumpur is seeking a results-driven sales professional focused on SMB and IT solutions, with 3–4 years of sales/marketing experience.

This onsite role requires English and Mandarin, strong collaboration with internal teams, and a proven ability to build pipeline through calls, email, and research.

You will manage opportunities end-to-end, upsell and renew with partners, and support country SMB & GTM strategies.

Qualifications

• 3–4 years of sales and marketing experience preferred.
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline.
• Sound knowledge/passion in IT industry/products/solutions preferred.
• Strong command over English and Mandarin.
• Strong communication skills and ability to work with multiple teams.
• Experience using CRM/ERP platforms and opportunity/lead qualification process.
• Collaborative work style, team player and customer oriented.

Responsibilities

• Deal Closure and Quotation follow up where applicable.
• Prospecting and hunting new prospects for the assigned SMB accounts.
• Drive the reach, frequency, yield for SMB segment.
• Build pipeline through a combination of cold calling, email campaigns and market research.
• Primarily focus on Endpoint Solutions and Advanced solutions product mix.
• Drive cross selling into Advanced solutions product mix.
• Develop adequate pipeline to ensure coverage and drive conversions.
• Customer issues and helping the sales team with upsells and renewals.

Skills

Sales experience

English proficiency

Mandarin proficiency

Communication skills

Team collaboration

CRM familiarity

Education

Diploma or Degree in Business/Marketing/IT

Tools

CRM/ERP platforms

Job description

Concentrix Malaysia in Kuala Lumpur is seeking a results-driven sales professional focused on SMB and IT solutions, with 3–4 years of sales/marketing experience.

This onsite role requires English and Mandarin, strong collaboration with internal teams, and a proven ability to build pipeline through calls, email, and research.

You will manage opportunities end-to-end, upsell and renew with partners, and support country SMB & GTM strategies.