End-to-End Air Freight Operations Specialist

Deutsche Post; Johor Bahru; Sur place; MYR 56 000 - 89 000; Plein temps

Résumé du poste

DHL Global Forwarding in Medini Iskandar, Johor, seeks a detail oriented freight operations professional to own customer shipments end to end, coordinating with customers, operations teams and the DHL network to ensure on-time, accurate delivery.

You will manage documentation, compliance with IATA standards, handle exceptions, and provide proactive updates to key accounts, while upholding high service quality.

Qualifications

• Diploma or Degree in Logistics, Supply Chain, or related field.
• 2–4 years of experience in airfreight or logistics operations.
• Strong knowledge of airfreight processes, customs regulations, and documentation.
• Good communication and stakeholder management skills.
• Ability to perform under pressure in a fast-paced environment.
• Proficiency in logistics systems and Microsoft Office applications.
• This position is based at Medini Iskandar, Johor.

Responsabilités

• Receive, validate, and process customer booking requests accurately.
• Execute shipments and manage end-to-end lifecycle from booking to delivery.
• Prepare and verify Air Waybills and other shipping documents.
• Ensure compliance with regulations and DHL SOPs.
• Identify and manage disruptions; escalate as needed to minimize impact.
• Provide proactive shipment updates and maintain customer relationships.
• Collaborate with warehouse, gateways, and transport teams to ensure timely uplift.

Connaissances

Communication skills

Stakeholder management

Logistics systems experience

MS Office

Formation

Diploma or Degree in Logistics / Supply Chain

Outils

Microsoft Office

Logistics systems

Description du poste

DHL Global Forwarding in Medini Iskandar, Johor, seeks a detail oriented freight operations professional to own customer shipments end to end, coordinating with customers, operations teams and the DHL network to ensure on-time, accurate delivery.

You will manage documentation, compliance with IATA standards, handle exceptions, and provide proactive updates to key accounts, while upholding high service quality.