Air Freight Charter Operations Lead

DHL Global Forwarding; Subang Jaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

DHL Global Forwarding is seeking a Flight Operations Specialist based in USJ, Selangor to own complex air charter operations from planning to post-flight closure. You will coordinate stakeholders, optimise capacity and load planning, and drive on-time, compliant flights within a fast-paced aviation and logistics environment.

The role requires a Bachelor’s degree and at least 2 years of Freight Forwarding experience; English communication and strong negotiation skills are essential for

Qualifications

• Bachelor’s degree is required.
• Minimum 2 years of experience in the Freight Forwarding industry is required.
• Experience in Air Freight charter and capacity utilization is a plus.

Responsibilities

• Manage end-to-end charter operation lifecycle from planning through post-flight closure.
• Ensure charter flights depart and arrive as scheduled.
• Lead daily flight readiness reviews.
• Act as escalation point during disruptions and coordinate recovery plans.
• Approve final operational readiness before flight departure.
• Monitor capacity, load planning and ULD considerations.

Skills

Negotiation

Interpersonal skills

English communication

Customer-facing

Education

Bachelor’s Degree in any field

Job description

DHL Global Forwarding is seeking a Flight Operations Specialist based in USJ, Selangor to own complex air charter operations from planning to post-flight closure. You will coordinate stakeholders, optimise capacity and load planning, and drive on-time, compliant flights within a fast-paced aviation and logistics environment.

The role requires a Bachelor’s degree and at least 2 years of Freight Forwarding experience; English communication and strong negotiation skills are essential for