EMS Customer Growth & Account Lead

Kaifa Technology (M) Sdn Bhd; Kulai; On-site; MYR 56,000 - 89,000; Full time

Job summary

Kaifa Technology (M) Sdn Bhd is seeking a CDS Officer to coordinate with internal teams, manage assigned customers, and drive business growth. You will monitor operations, generate accurate weekly reports, and provide RFQs to customers to support product introductions. Travel may be required to meet business needs.

The role emphasizes strong communication, team collaboration, and decision-making based on experience to maintain customer satisfaction and maximize performance.

Qualifications

• 5 years experiences in EMS with business development or PM background.
• Pleasant personality, team player, self-motivated and results oriented.
• Good communication skills and interaction with people.
• Willing to work independently and travel upon request
• Capable to make decisions by own experience.

Responsibilities

• Coordinate with internal team to manage assigned customers and ensure satisfaction.
• Proactively work with business growth to exceed customer expectations.
• Handle customers from a business and commercial perspective.
• Monitor day-to-day operations to meet budget targets.
• Create weekly management reports with high data accuracy.
• Monitor and control customer account materials E&O.
• Provide RFQ to existing and new customers.
• Assist with product introduction business and execution strategies.
• Manage key customer communications and escalate issues as needed.

Skills

EMS experience

Business development

PM background

Willing to travel

Job description

Kaifa Technology (M) Sdn Bhd is seeking a CDS Officer to coordinate with internal teams, manage assigned customers, and drive business growth. You will monitor operations, generate accurate weekly reports, and provide RFQs to customers to support product introductions. Travel may be required to meet business needs.

The role emphasizes strong communication, team collaboration, and decision-making based on experience to maintain customer satisfaction and maximize performance.