Customer-Focused Sales Coordinator | Growth & Learning

JESS Technology Sdn Bhd; Puchong; On-site; MYR 33,000 - 58,000; Full time

Job summary

JESS Technology Sdn Bhd is seeking a motivated and customer-oriented individual to join our team in Malaysia. The role focuses on delivering excellent customer service via phone, email, and walk-in visits, while maintaining accurate customer records.

You will handle inquiries, support the CS team to meet daily SOP goals, and contribute to a friendly, collaborative workplace. Diploma holders with good communication skills are encouraged to apply.

Qualifications

• Diploma or Admin related course.
• Good communication and reporting skills.
• Detail oriented with strong analytical skills.
• At least 3 years of working experience in a customer service role is a plus.

Responsibilities

• Handle incoming and outbound calls and WA inquiries.
• Assist walk-in customers with inquiries and needs.
• Assist CS team to achieve daily SOP goals.
• Update customer data and purchases in our system accurately and timely.

Skills

Customer service

Communication

Reporting

Detail oriented

Education

Diploma/ administer related

Job description

JESS Technology Sdn Bhd is seeking a motivated and customer-oriented individual to join our team in Malaysia. The role focuses on delivering excellent customer service via phone, email, and walk-in visits, while maintaining accurate customer records.

You will handle inquiries, support the CS team to meet daily SOP goals, and contribute to a friendly, collaborative workplace. Diploma holders with good communication skills are encouraged to apply.