Elite Sales Trainer & Enablement Specialist

Concentrix Malaysia Sdn. Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix Malaysia Sdn. Bhd is seeking a Specialist Sales Trainer to design and deliver high-impact programs that boost client-specific knowledge and advanced sales skills. You will partner with internal and external stakeholders to create tailored content and ensure effective onboarding for new hires.

You will coach on sales techniques, analyze performance data, and drive improvements while maintaining training quality and alignment with business goals to enhance the customer experience.

Qualifications

• Experience designing and delivering client-focused training programs.
• Ability to analyze performance data to inform training strategy.
• Familiarity with onboarding programs and coaching methodologies.

Responsibilities

• Design and deliver high-impact training programs to enhance client-specific knowledge and skills.
• Lead collaborations with internal and/or external stakeholders to create tailored content.
• Provide onboarding and ongoing skills-based coaching for new hires.
• Analyze performance data and customer experience trends to develop strategic sales plays.
• Oversee and validate the quality of training delivery to ensure standards.
• Track training effectiveness using assessment tools and methodologies for improvement.
• Collaborate with stakeholders to optimize sales processes and systems for superior customer experience.

Skills

Training design

Delivery of training

Sales training

Stakeholder management

Onboarding

Coaching

Performance analysis

Training evaluation

Process optimization

Customer experience

Job description

Concentrix Malaysia Sdn. Bhd is seeking a Specialist Sales Trainer to design and deliver high-impact programs that boost client-specific knowledge and advanced sales skills. You will partner with internal and external stakeholders to create tailored content and ensure effective onboarding for new hires.

You will coach on sales techniques, analyze performance data, and drive improvements while maintaining training quality and alignment with business goals to enhance the customer experience.