Strategic Sales Team Leader

Concentrix

Kuala Lumpur

On-site

MYR 100,000 - 167,000

Full time

14 days+

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Job summary

Concentrix is seeking an Associate, Sales Manager to oversee and develop a high-performing sales team supporting key accounts in Kuala Lumpur. The role focuses on driving revenue growth through customer success motions and effective account management, with emphasis on onboarding, adoption, health checks, and voice of the customer.

You will lead the team to achieve targets, provide accurate forecasts, and maintain CRM data integrity while removing roadblocks to opportunities.

Qualifications

Experience leading and coaching sales teams to meet targets.
Proven ability to forecast revenue and manage client pipelines.
Strong client relationship management across enterprise accounts.

Responsibilities

Oversee teams supporting accounts to drive revenue and growth.
Lead sales teams with onboarding, adoption, health checks and voice of the customer.
Develop strategic client relationships with Sales Director and external clients.
Drive targets weekly/monthly/quarterly and monitor customer satisfaction.
Provide accurate sales forecasting and maintain CRM data accuracy.
Remove roadblocks to support sales opportunities.
Monitor team call time, productivity, and conduct weekly coaching sessions.
Analyze data and trends to develop sales plays for territories.
Stay informed on market developments and share insights with the team.
Escalate issues to clients promptly and coordinate with Sales Director.
Coordinate reporting/forecasting with clients and align incentives.