Head of Build - NGO

Payment Network Malaysia; Malaysia; On-site; MYR 350,000 - 520,000; Full time

Job summary

Payment Network Malaysia is seeking a seasoned program manager to lead delivery of cross-border payment infrastructure projects. You will oversee planning, execution, and governance for switching platforms, onboarding automation, and connectivity with international schemes, coordinating across vendors and internal teams in a multi-market environment.

You bring 12+ years of technology delivery experience, strong track record in payments infrastructure, and a capability to run rigorous testing

Qualifications

• 12+ years of experience in large-scale technology delivery or program management.
• Proven experience delivering payment infrastructure, switching platforms, or financial network integrations.
• Experience guiding industry-wide testing or ecosystem implementations with multiple external participants.

Responsibilities

• Lead planning and execution of payment switch platform implementations and related onboarding automation.
• Define testing strategies and oversee SIT, UAT, and ecosystem testing with vendors.
• Establish delivery KPIs, governance, and executive reporting.
• Coordinate across product, engineering, operations, and external partners.

Skills

Delivery leadership

Program management

Multi-vendor delivery

Stakeholder management

Job description

Shape the Future of Cross-Border Payments

Nexus Global Operator (NGO) is the joint venture entity established by PayNet and NETS to serve as the Nexus Technical Operator, responsible for building, operating and securing the core technology platform for Nexus. Nexus is designed to transform cross-border payments by connecting domestic instant payment systems across markets through a single, standardised platform. This is a rare opportunity to help build critical global payments infrastructure, backed by two national payment infrastructure operators with proven experience in world class real-time payment ecosystems.

Why This Role Matters

• This role focuses on delivery excellence and implementation execution, ensuring strategic initiatives transition smoothly from build through industry testing into production readiness.

What You’ll Own

1. Delivery & Project Management

Lead planning and execution of:

• Payment switch platform implementation, operations and enhancements
• IPSO and FX provider onboarding automation implementations
• Cross-border payment connectivity and scheme integrations

2. Testing Governance & Industry Testing Execution

Define and manage testing strategies including:

• System Integration Testing (SIT)
• User Acceptance Testing (UAT)
• Industry and participant testing (PAT)
• Act as primary contact with technology vendors, system integrators, and delivery partners
• Manage delivery performance against contractual SLAs and delivery milestones
• Oversee delivery risk, escalation management, and remediation planning
• Ensure vendor outputs align with internal architecture and operational standards

4. Delivery Governance & Execution Excellence

• Establish delivery KPIs and executive reporting dashboards
• Drive disciplined change, release, and deployment governance
• Ensure proper documentation, testing traceability, and operational handover

5. Cross-Functional Coordination

• Product leadership
• Engineering & Architecture teams
• Operations
• External ecosystem participants

Who You Are

You are a seasoned leader who understands both payments of infrastructure and ecosystem complexity. You’re equally strong in strategy and execution, and comfortable navigating governance-driven environments.

What You Bring

• 12 or more years’ experience in large-scale technology delivery or program management
• Proven experience deliveringpayment infrastructure, switching platforms, or financial network integrations
• Demonstrated experience managingindustry-wide testing or ecosystem implementationsinvolving multiple external participants
• Strong background managing multi-vendor delivery environments
• Experience working with payment networks, scheme operators, or financial infrastructure providers

You’ll Stand Out If You Have Skills/Experience in

• ISO 20022 implementations
• Rreal-time payments or clearing connectivity programs
• Multi-country payment ecosystem rollouts
• PMP, PRINCE2, Agile, or equivalent certifications

Leadership Profile

• Strategic, yet highly execution-focused
• Strong influencer and ecosystem orchestrator
• Structured thinker who thrives in complex, regulated environments
• Comfortable driving outcomes across multiple markets and stakeholders