E-commerce Specialist

Andalusia Food Industries Sdn Bhd; Ampang Jaya; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Medical Insurance

Hostel accommodation, subject to avail

Job summary

Andalusia Food Industries SDN. BHD. is seeking a Digital Commerce Manager to oversee daily operations across TikTok Shop, Shopee, Facebook Shop and company website. You will plan and execute campaigns, optimize ads, and monitor KPIs to drive marketplace growth.

You will collaborate with Marketing and Live Host teams, manage Affiliates/KOC programs, and analyse data to identify opportunities. This is a contract position offering exposure to a growing food industry leader.

Qualifications

• Bachelor's degree or diploma in Marketing, Business, E-Commerce, or related field.
• 2–3 years of relevant experience in E-Commerce, Marketplace Management or Digital Marketing.
• Hands-on experience with TikTok Shop and Shopee Seller Centre.
• Experience with TikTok Ads, Shopee Ads, Meta/Facebook Ads is preferred.
• Understanding of ROAS, conversion rate, CTR, CPC and online sales performance.
• Experience handling affiliate/KOC campaigns is an advantage.
• Strong analytical, communication and problem-solving skills.
• Experience in FMCG, food, retail or Muslim consumer products is an added advantage.
• Experience with analytics tools including Google Analytics, and the ability to interpret data to drive decision-making
• Excellent project management skills with the ability to manage multiple initiatives simultaneously
• Strong communication and stakeholder management abilities
• Proficiency in digital marketing tools and technologies

Responsibilities

• Oversee daily operations across TikTok Shop, Shopee, Facebook Shop and company website.
• Plan and execute e-commerce campaigns ( Payday Sale, Flash Sale, 11.11/12.12, seasonal promotions).
• Manage and optimise TikTok Ads, Shopee Ads, Facebook Ads and other channels.
• Monitor KPIs: sales, ROAS, CTR, CPC, conversion rate and marketplace growth.
• Support recruitment, engagement and performance monitoring of Affiliates and KOC.
• Coordinate affiliate campaigns and promotions with Marketing and Live Host teams.
• Analyse sales and marketplace data to identify opportunities for growth.
• Monitor stock availability and coordinate with Production to minimise stockouts.
• Monitor marketplace ratings/reviews and coordinate improvements.
• Conduct competitor/market analysis on pricing and trends.
• Prepare weekly/monthly performance reports and recommendations to management.

Skills

Analytics

Communication

Project management

Stakeholder management

Data interpretation

Education

Bachelor's degree/Diploma in Marketing or related field

Tools

TikTok Shop

Shopee Seller Centre

Facebook Ads

Google Analytics

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Key responsibilities

Manage daily operations across TikTok Shop, Shopee, Facebook Shop and company website, including product listings, pricing, promotions and inventory updates.

Plan and execute e-commerce campaigns such as Payday Sale, Flash Sale, Double Date campaigns (11.11, 12.12) and seasonal promotions.

Manage and optimise TikTok Ads, Shopee Ads, Facebook Ads and other relevant digital advertising channels.

Monitor key performance metrics including sales, ROAS, CTR, CPC, conversion rate and marketplace growth.

Support the recruitment, engagement and performance monitoring of Affiliates and KOC.

Coordinate affiliate campaigns, promotional materials and product samples with Marketing and Live Host teams.

Analyse sales and marketplace data to identify opportunities for improvement and growth.

Monitor stock availability and coordinate with Production to minimise out-of-stock issues.

Monitor marketplace ratings, reviews and customer feedback, and coordinate improvements where required.

Conduct competitor and market analysis covering pricing, promotions and e-commerce trends.

Prepare weekly/monthly performance reports and provide recommendations to management.

What we are looking for

Bachelor's degree / Diploma in Marketing, Business, E-Commerce, or related field

2–3 years of relevant experience in E-Commerce, Marketplace Management or Digital Marketing.

Hands‑on experience with TikTok Shop and Shopee Seller Centre.

Experience with TikTok Ads, Shopee Ads, Meta/Facebook Ads is preferred.

Understanding of ROAS, conversion rate, CTR, CPC and online sales performance.

Experience handling affiliate/KOC campaigns is an advantage.

Strong analytical, communication and problem‑solving skills.

Experience in FMCG, food, retail or Muslim consumer products is an added advantage.

Experience with analytics tools including Google Analytics, and the ability to interpret data to drive decision‑making

Excellent project management skills with the ability to manage multiple initiatives simultaneously

Strong communication and stakeholder management abilities

Proficiency in digital marketing tools and technologies

What we offer

At ANDALUSIA FOOD INDUSTRIES SDN. BHD., we are committed to fostering a dynamic and collaborative work environment. This contract position offers the opportunity to work with a growing food industry leader and make a significant impact on our digital commerce operations.

Medical Insurance

Hostel accommodation, subject to availability and company policy