E-Commerce Operations - Growth Executive

TARAGAS ECOM LEGACY; Iskandar Puteri; On-site; MYR 78,000 - 112,000; Full time

Job summary

Jora Malaysia in Johor Bahru is seeking an E-Commerce Operations & Growth Executive to join the team. You will own projects from product discovery to launch, sales and fulfilment, and you must learn quickly, think independently and take ownership of outcomes.

Responsibilities include product research, Shopify management, marketing support and performance analysis. You will monitor ROAS and conversions, coordinate with warehouse staff, optimise listings and collaborate on campaigns to grow the

Qualifications

• Fast learner with ability to adapt to changing priorities.
• Strong research skills and attention to detail.
• Self-starter who can think critically and solve problems.

Responsibilities

• Product Research & Development: identify winning products, analyse market trends, test new products.
• Shopify & Website Management: manage product listings, landing pages, pricing and variants.
• Marketing & Creative Support: assist with content, ads, and creatives.
• Performance & Analysis: monitor sales, ROAS, CPA/CPP, COGS and conversions.
• E-Commerce Operations: coordinate with warehouse, track orders and inventory.

Skills

Learning speed

Independent thinker

Problem solving

Attention to detail

Ownership mindset

Multitasking

Organized

Proactive

AI tools

Tools

Shopify

Meta Ads

TikTok

Canva

CapCut

Google Sheets

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

E-Commerce Operations - Growth Executive

We are looking for a highly capable E-Commerce Operations & Growth Executive to join our team in Johor Bahru.

This is not a basic admin role. We are looking for someone who can think independently, learn quickly, solve problems and take ownership of their work.

You will be involved in multiple areas of running and growing an e-commerce business, with the opportunity to develop a strong understanding of the operation from product discovery to launch, sales and fulfilment.

Key Responsibilities

Product Research & Development

• Research and identify potential winning products
• Analyse competitors, market trends and customer demand
• Research products across TikTok, Facebook, Shopee and other platforms
• Evaluate product costs, potential selling prices and profit margins
• Identify marketing angles and target customers
• Assist in launching and testing new products

Shopify & Website Management

• Create and manage Shopify product listings
• Build and improve product landing pages
• Upload product images, descriptions, pricing and variants
• Create product bundles, offers and promotions
• Maintain and update store content
• Identify and resolve basic Shopify or product-page issues
• Continuously look for ways to improve conversion

Marketing & Creative Support

• Research competitor advertisements and creatives
• Find suitable product videos, images and content references
• Develop advertising angles and content ideas
• Assist with product descriptions and advertising copy
• Perform basic Canva/CapCut work when required
• Organise creatives for product testing

Performance & Analysis

• Monitor sales and product performance
• Understand and track metrics such as ROAS, CPA/CPP, COGS and conversion rate
• Maintain product testing records
• Identify products that should be scaled, improved or discontinued
• Prepare simple performance reports and recommendations

E-Commerce Operations

• Monitor product, order and stock-related issues
• Coordinate with warehouse and fulfilment staff when required
• Maintain organised product and operational records
• Identify operational problems and help develop solutions
• Assist with other reasonable e-commerce and business-related tasks as required

What We're Looking For

We are highly selective about who joins our team.

The ideal candidate:

• Learns new systems very quickly
• Has excellent computer and internet research skills
• Thinks independently and solves problems
• Has strong attention to detail
• Takes ownership instead of waiting to be reminded
• Can manage multiple responsibilities and priorities
• Works with urgency when required
• Is organised and reliable
• Is comfortable learning unfamiliar software
• Can use AI tools such as ChatGPT effectively
• Has a genuine interest in e-commerce, business and digital marketing
• Is willing to continuously learn and improve

Experience with Shopify, Meta Ads, TikTok, Canva, CapCut, Google Sheets/Excel, digital marketing or e-commerce is an advantage.

However, we value ability, attitude, learning speed and problem-solving skills just as highly as previous experience.

Our Standard

We are not looking to simply fill a vacancy.

We want someone who can eventually become a key person within our e-commerce operation.

When you don't know something, we expect you to research it.

When you see a problem, we expect you to think about how it can be solved.

When something can be improved, we want you to speak up and suggest a better way.

We value people who think, execute, take responsibility and continuously improve.

Selection Process

Only shortlisted candidates will proceed to the next stage.

Shortlisted applicants may be given a practical e-commerce assessment involving areas such as product research, competitor analysis, pricing, product positioning and marketing ideas.

We are interested in seeing how you think and execute, not only what is written on your CV.

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