E-Commerce Executive

Running Lab; Selangor; On-site; MYR 40,000 - 62,000; Full time

Job summary

Running Lab Malaysia is seeking a proactive E-commerce Executive to manage the day-to-day operations of our online business. You will oversee platforms, orders, listings, promotions and customer enquiries, collaborating with Warehouse, Retail and Brand teams to drive online sales growth.

Ideal candidates hold a Diploma or Degree in Business, Marketing, or E-commerce, with at least 2 years of e-commerce experience and familiarity with Shopee, Lazada or Shopify. Canva/Photoshop skills are a plus.

Qualifications

• Diploma or Degree in Business, Marketing, E-commerce or related field.
• At least 2 years of e-commerce experience.
• Familiar with Shopee, Lazada and/or Shopify.
• Basic knowledge of Canva, Photoshop, Photopea or similar editing tools.
• Good understanding of online shopping and e-commerce marketplaces.
• Organised, detail-oriented and able to manage multiple tasks.
• Good communication and interpersonal skills.
• Proactive, responsible and willing to learn.

Responsibilities

• Manage daily operations across Shopee, Lazada and Shopify.
• Process online orders and coordinate with Warehouse for timely fulfilment.
• Create and update product listings with details, pricing, images and stock.
• Plan and execute online campaigns, promotions and platform activities.
• Monitor stock levels and update inventory for online channels.
• Handle customer enquiries, returns, exchanges and refunds promptly.
• Collaborate with Warehouse, Retail and Brand teams on launches and campaigns.
• Monitor online sales and campaign performance and prepare reports.
• Track e-commerce trends and competitor activity to improve sales and CX.
• Support other e-commerce activities and projects as required.

Skills

Communication

Multitasking

Organised

Proactive

Education

Business/Marketing/E-commerce degree

Tools

Shopee

Lazada

Shopify

Canva

Photoshop

Photopea

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a proactive E-commerce Executive to manage the day-to-day operations of Running Lab Malaysia’s online business.

You will be responsible for our e-commerce platforms, online orders, product listings, promotions and customer enquiries, while working closely with the Warehouse, Retail and Brand teams to support online sales growth.

We are looking for a proactive E-commerce Executive to manage the day-to-day operations of Running Lab Malaysia’s online business.

You will be responsible for our e-commerce platforms, online orders, product listings, promotions and customer enquiries, while working closely with the Warehouse, Retail and Brand teams to support online sales growth.

Key Responsibilities

• Manage daily operations across Shopee, Lazada and Shopify.


• Process online orders and coordinate with the Warehouse team to ensure timely fulfilment.


• Create and update product listings, including product details, pricing, images, promotions and stock availability.


• Plan and execute online campaigns, promotions and platform activities to drive traffic and sales.


• Monitor stock levels and ensure online inventory is updated accurately.


• Handle customer enquiries, returns, exchanges and refunds in a timely and professional manner.


• Work closely with the Warehouse, Retail and Brand teams on product launches, promotions and e-commerce activities.


• Monitor online sales and campaign performance and prepare weekly and monthly reports.


• Keep track of e-commerce trends and competitor activities and suggest ways to improve sales and customer experience.


• Support other e-commerce activities and projects as required.

Requirements

• Diploma or Degree in Business, Marketing, E-commerce or a related field.


• At least 2 years of relevant e-commerce experience is preferred.


• Familiar with Shopee, Lazada and/or Shopify.


• Basic knowledge of Canva, Photoshop, Photopea or similar editing tools.


• Good understanding of online shopping and e-commerce marketplaces.


• Organised, detail-oriented and able to manage multiple tasks.


• Good communication and interpersonal skills.


• Proactive, responsible and willing to learn.


• Able to work independently and as part of a team.


• Interest in running, sports, retail and e-commerce is an advantage.