E-Commerce Executive

Top Click; Ipoh; On-site; MYR 39,000 - 69,000; Full time

Job summary

Top Click is seeking a proactive professional to manage day-to-day operations of clients’ e-commerce stores across Shopee, Lazada, TikTok Shop, and more. You will oversee store setup, product listings, pricing updates, inventory, and data accuracy to ensure a seamless shopping experience.

The role also involves content updates, promotional campaign planning, and weekly/monthly performance reporting. Fresh graduates are welcome; training will be provided and collaboration with internal teams is

Qualifications

• Bachelor’s degree or diploma in a relevant field.
• 1–2 years of working experience in e-commerce recommended.
• Fresh graduates are welcome to apply; training provided.
• Experience in e-commerce marketplaces (Shopee/Lazada/TikTok Shop) is a plus.
• Required languages: English and Bahasa Malaysia.

Responsibilities

• Manage day-to-day operations of clients’ e-commerce stores across marketplaces.
• Handle store setup, product listings, pricing updates, inventory, and data accuracy.

Skills

MS Office

English proficiency

Bahasa Malaysia

Attention to detail

Education

Bachelor’s Degree or Diploma in E-commerce/ Marketing/ Communication/ Business

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage the day-to-day operations of clients' e-commerce stores across various online marketplaces (e.g., Shopee, Lazada, TikTok Shop, and other e-commerce platforms).

Handle the full spectrum of marketplace operations, including store setup, product listings, pricing updates, inventory management, system maintenance, campaign setup, and ensuring data accuracy and completeness.

Maintain and update e-commerce storefront content, including product images, banners, descriptions, pricing, stock availability, and other website content to ensure a consistent and engaging customer experience.

Plan, coordinate, and execute promotional campaigns, flash sales, and marketplace mega campaigns (e.g., 3.3, 6.6, 9.9, 11.11, and 12.12).

Generate and prepare weekly and monthly e-commerce store performance reports, including sales performance, traffic analysis, conversion rates, campaign results, and other key performance indicators (KPIs), to monitor store performance and identify areas for improvement.

Ensure timely execution of operational tasks according to internal deadlines, marketplace timelines, and client expectations.

Collaborate with internal teams, including graphic designers, marketing, customer service, and relationship managers, to ensure the successful execution of campaigns and store activities.

Work closely with clients to understand their business objectives, provide operational support, and ensure the smooth execution of e-commerce activities while delivering excellent client service.

Perform any other duties and responsibilities assigned by the Management from time to time.

Job Requirements:

Fresh graduates are welcome to apply. Training will be provided!!

Candidate must possess at least a Bachelor’s Degree or Diploma in E-commerce/ Marketing/ Communication/ Business or equivalent.

Preferably 1-2 years of working experience in e-commerce industry.

Experience in E-commerce marketplaces (Shopee/Lazada/TikTok Shop) is a strong plus.

Required Language(s): English and Bahasa Malaysia.

Computer literate with strong proficiency in Microsoft Office applications.

Good problem solving skills, initiative, attention to detail, strong sense of responsibility and positive working attitude.

Good written and verbal communication skills.