E-Commerce Executive

Bata Shoes; Selangor; On-site; MYR 36,000 - 72,000; Full time

Job summary

Bata Shoes is seeking an e‑commerce operations professional to support day-to-day activities across leading marketplaces and brand.com. You will assist campaign setups, manage product listings, monitor KPI performance, and help ensure accurate pricing and stock information.

The role requires a Bachelor’s degree and 1–3 years in e‑commerce or digital marketing, with strong analytical, organizational, and communication skills. Malaysia-based, on-site position.

Qualifications

• Bachelor's degree in Business, Marketing, E‑Commerce, or related field.
• 1–3 years of experience in e‑commerce, marketplace operations, digital marketing, or related roles.
• Familiarity with Shopee, Lazada, TikTok Shop or similar platforms is a plus.
• Strong analytical and organizational skills with attention to detail.
• Proficient in Microsoft Excel and reporting tools.
• Able to work in a fast-paced environment and manage multiple priorities.
• Strong communication and stakeholder management skills.
• Proactive, adaptable, and eager to learn.

Responsibilities

• Support day-to-day e-commerce operations across Shopee, Lazada, TikTok Shop, and brand.com to hit sales targets.
• Assist in campaign setup and execution, including vouchers, product submissions, pricing, and scheduling.
• Manage storefront upkeep: listings, content updates, banners, assortment, and basic merchandising.
• Monitor campaigns and sales KPIs (traffic, conversion, GMV, ROAS, sell-through) daily.
• Maintain daily, weekly, and monthly performance reports, trackers, and dashboards.
• Coordinate paid media and traffic initiatives with internal/external stakeholders.
• Conduct basic performance analysis and competitor monitoring to identify opportunities.
• Coordinate with marketplace reps and internal/external teams for timely execution.
• Ensure pricing, stock, and product information accuracy across platforms.
• Support mega campaigns and platform-led sales events (Double Digit Campaigns).
• Resolve operational issues across orders, fulfillment, returns, content, and campaigns.
• Stay updated on marketplace trends and best practices.

Skills

Analytical skills

Organizational skills

Communication skills

Stakeholder management

Multi-tasking

Education

Bachelor's Degree in Business, Marketing, E-Commerce, or related field

Tools

Excel

Reporting tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support the execution of day-to-day e-commerce operations across Shopee, Lazada, TikTok Shop, and brand.com platforms to achieve sales and performance targets.

Assist in campaign setup and execution, including voucher creation, product submissions, pricing updates, promotional mechanics, and campaign scheduling.

Manage storefront upkeep, including product listings, content updates, banner uploads, assortment management, and basic visual merchandising.

Monitor campaign and sales performance on a daily basis, ensuring accurate tracking of KPIs such as traffic, conversion, GMV, ROAS, and sell-through.

Maintain and update daily, weekly, and monthly reports, trackers, and dashboards for performance monitoring and business reviews.

Support paid media and traffic initiatives by coordinating campaign assets, budgets, and platform requirements with internal and external stakeholders.

Conduct basic performance analysis and competitor monitoring to identify trends, opportunities, and areas for improvement.

Coordinate with marketplace representatives, internal teams, and external partners to ensure timely execution of campaigns and operational activities.

Ensure pricing, stock availability, and product information accuracy across all platforms.

Support mega campaign preparations and execution during key commercial periods such as Double Digit Campaigns and platform-led sales events.

Assist in resolving operational issues related to orders, fulfillment, returns, content, and campaign execution.

Stay updated on marketplace trends, platform features, and e-commerce best practices to support continuous business growth.

Job Requirements

Bachelor’s Degree in Business, Marketing, E-Commerce, or related field.

1–3 years of experience in e-commerce, marketplace operations, digital marketing, or related roles.

Familiarity with Shopee, Lazada, TikTok Shop, or other e-commerce platforms is an advantage.

Strong analytical and organizational skills with attention to detail.

Proficient in Microsoft Excel and reporting tools.

Able to work in a fast-paced environment and manage multiple priorities.

Strong communication and stakeholder management skills.

Proactive, adaptable, and eager to learn.