E-Commerce Executive

MSI Pacific International Holding Co; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

MSI Pacific International Holding Co – Selangor is seeking an e-Commerce Executive to support Marketing and Sales in online activities across Shopee, Lazada, and the company’s digital platforms. You will help manage campaigns, pricing, and content while ensuring stock health and timely reporting.

You will collaborate with marketing and design to produce banners and teasers, maintain listings, and analyze feedback to improve customer satisfaction.

Qualifications

• Bachelor’s degree in Marketing or Business Administration or equivalent.
• 1–2 years in e-commerce, preferably Lazada and Shopee.
• Experience in IT/electronics industry preferred.
• Excellent communication and customer-oriented mindset.
• Strong problem-solving with flexible solutions.
• Advanced Microsoft Office skills.
• Fluent in English and Malay; other languages a plus.

Responsibilities

• Manage day-to-day e-Commerce activities for online platforms (Shopee, Lazada, internal platform).
• Communicate with platform vendors (Shopee, Lazada) for technical concerns or inquiries.
• Assist with campaign strategy, marketing, and pricing end-to-end.
• Maintain stock levels by tracking movement and updating SKUs.
• Collaborate with marketing and design teams to create banners and teasers.
• Assist Sales in tracking online sales and preparing weekly/monthly reports.
• Analyze consumer feedback and provide recommendations for customer satisfaction.
• Complete any additional ad-hoc activities as needed.

Skills

Communication skills

Problem solving

Microsoft Office

Fluent English

Malay language

Education

Marketing/Business Administration degree

Tools

Shopee platform knowledge

Lazada platform knowledge

Job description

MSI Pacific International Holding Co – Selangor

The e-Commerce Executive will support both Marketing Manager and Sales Team in managing online activities for online business platforms, including traffic acquisition, online sales, content maintenance, campaign planning, order and inventory management (Shopee, Lazada and company digital sales platform).

2)Role and Responsibilities:

• To manage day-to-day e-Commerce activities for online platforms (Shopee, Lazada and Company Internal Online platform).
• To communicate with the platform's vendors (Shopee and Lazada) with any technical concerns or inquiries.
• To assist with campaign strategy, marketing, and pricing from start to finish.
• To maintain a healthy stock level by tracking the movement of all items on e-commerce platforms and updating inventory SKUs across all platforms.
• To collaborate closely with the marketing and design teams to create digital marketing materials such as banners and teasers for online business platforms (Shopee, Lazada and Company Internal Online platform).
• To assist Sales team in tracking sales success of online business platforms and preparing weekly/monthly sales order reports.
• To analyze and collate consumer feedback on our products and delivery services, and provide recommendations for customer satisfaction enhancement.
• To complete any additional ad-hoc activities that management deems necessary.

3)Qualification and Education Requirements:

• Candidate must possess at least in Marketing/ Business Administration or equivalent.
• At least 1-2 years of working experience in e-commerce field, preferably from Lazada and Shopee.
• Preferably working in IT and electronics industry.
• Pleasant with possessing good communication skills and customer-orientated.
• Strong problem-solving mindset and can provide flexible solutions.
• Advanced Microsoft Office skills.
• Fluent English, Malay in written and spoken. Able to converse in other language(s) is an added advantage.