E-Commerce & Digital Sales Executive

Lotta Animation Sdn Bhd; Selangor; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Medical claims

Annual leave

Career growth opportunities

Exposure to major campaigns

Job summary

Lotta Animation Sdn Bhd in Seri Kembangan, Selangor, is seeking an E-Commerce & Digital Sales Executive to manage product listings, pricing, and inventories across Shopee, Lazada, TikTok Shop, and other marketplaces.

The role involves monitoring performance metrics, preparing Excel reports, coordinating with design, customer service, and warehouse teams, and driving online sales growth through promotions and campaigns; overtime may be required during major events.

Qualifications

• Degree or diploma in a relevant field with solid digital commerce basics.
• Minimum 1 year in e-commerce operations or digital sales preferred.
• Familiar with platform campaigns, online promotions, and pricing.
• Proactive in identifying online sales opportunities and reporting insights.

Responsibilities

• Manage product information across e-commerce platforms.
• Monitor store performance metrics and advertising spend.
• Prepare Excel reports and competitive data.
• Assist in promotions, pricing, and campaigns.
• Coordinate with design, customer service, and warehouse.
• Track inventory and out-of-stock situations.
• Monitor negative reviews and customer inquiries.
• Support Shopee, Lazada, TikTok Shop operations.
• Be willing to work overtime during major sales events.

Skills

Microsoft Excel

Analytical skills

Communication skills

Independent worker

Time management

Education

Diploma or Bachelor's Degree in E-Commerce or related field

Tools

Shopee Seller Centre

Lazada Seller Center

TikTok Shop Seller Center

Job description

E-Commerce & Digital Sales Executive

Job Responsibilities

• Manage product information across e-commerce platforms, including uploading new products, editing product listings, updating prices and inventory levels, and conducting regular checks to ensure listings comply with platform requirements.

• Monitor daily store performance metrics such as orders, sales, traffic, conversion rates, and advertising expenditure.

• Prepare daily and weekly Excel reports and compile competitor pricing, promotional activities, and marketplace data for management review.

• Assist in identifying opportunities to improve online sales performance through promotions, product pricing, campaign participation, and marketplace trends.

• Assist in applying for platform campaigns, preparing promotional materials, setting up store discounts, vouchers, and flash sales, and monitoring product pricing and stock availability throughout promotional periods.

• Monitor ongoing marketplace campaigns and ensure all promotional settings, pricing, and inventory are accurate.

• Coordinate with the design, customer service, and warehouse teams to ensure smooth day-to-day e-commerce operations.

• Conduct regular inventory checks and identify out-of-stock, low-stock, and slow-moving products.

• Track negative reviews and customer complaints, monitor platform notifications and violation alerts, and promptly report any abnormalities or operational issues.

• Monitor competitor stores, pricing, promotional strategies, and marketplace activities.

• Organize and maintain product materials, campaign documents, promotional assets, and data reports.

• Support online sales activities across platforms such as Shopee, Lazada, TikTok Shop, and other relevant marketplaces.

• Assist with digital sales initiatives, marketplace promotions, and other activities aimed at increasing product visibility and online revenue.

• Be willing to work overtime when required during major sales events and promotional campaigns.

• Undertake other e-commerce, digital sales, and ad hoc duties assigned by supervisors or management.

Job Requirements

• Diploma or Bachelor's Degree in E-Commerce, Marketing, Business Administration, Digital Marketing, or a related field.

• Minimum 1 year of relevant working experience in e-commerce operations, digital marketing, online marketplace management, digital sales, or a similar role is preferred.

• Mandarin-speaking candidates will be an advantage where communication with Mandarin-speaking business partners, suppliers, or stakeholders is required.

• Proficient in Microsoft Office applications, particularly Excel, with strong analytical skills and attention to detail.

• Familiar with e-commerce platforms such as Shopee, Lazada, TikTok Shop, or similar marketplaces.

• Strong execution ability, communication skills, and a high sense of responsibility.

• Proactive in identifying problems, reporting issues, and proposing solutions.

• Able to work independently while coordinating effectively with different departments.

• Able to work flexible hours and overtime when required during major promotional campaigns and sales events.

• Passionate about e-commerce and interested in building a long-term career in the industry.

What We’re Looking For

Languages

• Proficient in English and Bahasa Malaysia.

• Others language communication skills will be an added advantage where required for business communication.

E-Commerce & Digital Skills

• Familiar with e-commerce platforms such as Shopee, Lazada, TikTok Shop, or similar marketplaces.

• Strong analytical and reporting skills with good attention to detail.

• Good organizational, multitasking, and time-management abilities.

• Basic understanding of digital marketing, online promotions, marketplace campaigns, and digital sales.

• Comfortable working with sales data, product information, pricing, and inventory.

• Able to monitor store performance and identify areas that can be improved.

• Basic understanding of online advertising, vouchers, flash sales, and promotional mechanics is an advantage.

• Ability to work effectively in a fast-paced environment.

Experience

• At least 1 year of experience in e-commerce operations, online marketplace management, digital marketing, digital sales, or a related field is preferred.

• Experience handling product listings, inventory management, campaign setup, promotions, and sales reporting is preferred.

• Experience using Shopee Seller Centre, Lazada Seller Center, TikTok Shop Seller Center, or similar platforms will be an advantage.

• Fresh graduates with relevant internship experience and a strong interest in e-commerce are encouraged to apply.

Personal Traits

• Detail-oriented, organized, and highly responsible.

• Proactive, self-motivated, and willing to learn.

• Strong communication and coordination skills.

• Positive attitude with a strong sense of ownership.

• Commercially aware and interested in improving online sales performance.

• Able to identify problems and take initiative to find solutions.

• Able to work independently and as part of a team.

• Able to perform well under pressure, especially during major sales campaigns and promotional periods.

Perks & Benefits

Location

Block B, Jalan Atmosphere 3,
The Atmosphere Commercial Park,
43300 Seri Kembangan, Selangor

Conveniently located near MRT Putra Permai Station.

Working Hours

Monday – Friday
9:00 AM – 6:00 PM

Benefits

• EPF, SOCSO & EIS contributions

• Medical claims

• Annual leave and public holiday entitlements

• Career growth and advancement opportunities

• Hands-on exposure to e-commerce and digital marketplace operations

• Opportunities to work on major online sales campaigns and product launches

• Supportive, dynamic, and collaborative work environment