E Commerce Manager

Datta Shree; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Datta Shree in Kuala Lumpur is seeking an experienced E-Commerce Manager to oversee and drive online sales performance across Lazada, Shopee, and TikTok. You will develop regional strategies and manage daily operations to ensure growth and marketplace health.

The role requires data-driven decision making, strong English and Bahasa Malaysia communication, and hands-on experience with platform dashboards and ads analytics tools.

Qualifications

• 1–3 years experience in e-commerce, preferably managing Lazada, Shopee and TikTok stores.
• Able to interpret data, identify trends, and make data-driven decisions.
• Strong written and verbal communication in English and Bahasa Malaysia.

Responsibilities

• Develop and implement regional e-commerce strategies aligned with business goals.
• Identify market trends and expansion opportunities across key platforms and markets.
• Direct and optimize the performance and daily operations of multiple e-commerce platforms, ensuring seamless execution and growth.
• Monitor and maintain store health by enforcing platform compliance standards and analyzing seller performance metrics.
• Optimize product listings, pricing, and promotions to drive traffic and conversion.
• Ensure accuracy and consistency of product information across all platforms.
• Plan and execute marketplace promotions, vouchers, bundles, and participation in mega campaigns.
• Plan, execute, and optimize paid ads on Lazada and Shopee, monitoring cost efficiency and adjusting campaigns to improve performance.
• Respond promptly and professionally to customer inquiries, chats and messages on marketplaces.

Skills

Lazada

Shopee

TikTok ads

Data analytics

Bilingual (English & Bahasa Malaysia)

Paid ads optimization

Tools

Shopee Seller Center

Lazada Seller Center

TikTok Ads Manager

Job description

An experienced and strategic E-Commerce Manager to oversee and drive online sales performance across multiple e-commerce platforms including Shopee, Lazada, and TikTok.

Key responsibilities

• Develop and implement regional e-commerce strategies aligned with business goals
• Identify market trends and expansion opportunities across key platforms and markets
• Direct and optimize the performance and daily operations of multiple e-commerce platforms, ensuring seamless execution and growth
• Monitor and maintain store health by enforcing platform compliance standards and analyzing seller performance metrics
• Optimize product listings, pricing, and promotions to drive traffic and conversion
• Ensure accuracy and consistency of product information across all platforms
• Plan and execute marketplace promotions, vouchers, bundles, and participation in mega campaigns
• Plan, execute, and optimize paid ads on Lazada and Shopee, monitoring cost efficiency and adjusting campaigns to improve performance
• Respond promptly and professionally to customer inquiries, chats and messages on marketplaces

About you

• 1–3 years experience in E-commerce, preferably managing Lazada and Shopee and Tiktok stores
• Familiar with E Commerce platform dashboard and ads analytics tools
• Able to interpret data, identify trends, and make data-driven decisions
• Strong written and verbal communication skills in English and Bahasa Malaysia
• Understanding of platform SEO, marketplace algorithms, and advertising strategies