E-Commerce Executive

E-risen Distribution Hub Sdn Bhd; Petaling Jaya; On-site; MYR 45,000 - 73,000; Full time

Job summary

E-risen Distribution Hub Sdn Bhd is seeking an E-commerce Executive to manage and optimize our online stores across Shopee, Lazada, TikTok Shop, and our website. You will develop strategies to boost brand visibility, traffic, and online sales, while driving incremental growth through new channels.

The role requires 2+ years in e-commerce or digital marketing, strong analytical and communication skills, and proficiency with Excel and analytics tools.

Qualifications

• Diploma or degree in Marketing, Business, or related field.
• Minimum 2 years of experience in e-commerce management or digital marketing.
• Familiar with Shopee, Lazada, TikTok Shop, and Shopify.
• Strong analytical, communication, and project management skills.
• Proficient in Microsoft Excel and e-commerce analytics tools.

Responsibilities

• Manage and optimize online stores across platforms (Shopee, Lazada, TikTok Shop and company website).
• Develop and implement e-commerce strategies to increase brand visibility, traffic, and online sales.
• Act as the key person to manage new e-commerce channels and drive incremental sales growth.
• Coordinate with marketing and product teams to align e-commerce activities with the marketing calendar and business objectives.

Skills

Analytical skills

Communication skills

Project management

Education

Diploma or Degree in Marketing, Business, or related field

Tools

Microsoft Excel

E-commerce analytics tools

Job description

• Manage and optimize online stores across platforms (Shopee, Lazada, TikTok Shop and company website).
• Develop and implement e-commerce strategies to increase brand visibility, traffic, and online sales.
• Act as the key person to manage new e-commerce channels and drive incremental sales growth.
• Coordinate with marketing and product teams to align e-commerce activities with the marketing calendar and business objectives.

2. Campaign Planning & Execution

• Plan and execute online campaigns, flash sales, and promotional activities to drive traffic and conversion.
• Manage paid advertisements, affiliate marketing, live streams, and other digital marketing initiatives.
• Collaborate with marketing teams to develop digital assets and social media integration.

3. Platform & Partner Coordination

• Liaise with appointed e-commerce fulfillment partners on pricing principles, order management, delivery arrangements, and stock coordination.
• Work closely with internal production and third-party logistics providers to ensure smooth and timely order fulfillment.

4. Customer Experience & Retention

• Handle customer inquiries, reviews, and after-sales feedback to ensure excellent service.
• Enhance customer experience through improved website UI/UX, efficient customer support, and loyalty programs.

5. Data Analysis & Reporting

• Monitor daily sales performance and analyze key metrics such as sales trends, traffic, and conversion rates.
• Generate regular reports to evaluate campaign effectiveness and identify areas for improvement.
• Track market trends and competitor activities to identify new opportunities for business growth.

6. Inventory & Operations Coordination

• Coordinate inventory planning and stock availability, especially during campaigns and promotions.
• Ensure smooth operations in logistics, order fulfillment, and returns management.
• Support cross-functional collaboration between marketing, sales, and operations teams.

Requirements:

• Diploma or Degree in Marketing, Business, or related field.
• Minimum 2 years of experience in e-commerce management or digital marketing.
• Familiar with online platforms such as Shopee, Lazada, TikTok Shop, and Shopify.
• Strong analytical, communication, and project management skills.
• Proficient in Microsoft Excel and e-commerce analytics tools.

Unlock job insights

Retail & Consumer Products 11-50 employees

E-risen Distribution Hub Sdn Bhd is a leading B2B distributor and wholesaler of premium consumer electronics in Malaysia. With years of industry expertise, we specialize in supplying high-quality, innovative appliances to retailers and dealers nationwide. Our mission is to enhance everyday living by delivering reliable, affordable, and cutting-edge home solutions to households and businesses across Malaysia.

As a trusted partner, we empower retailers with:

• Top-tier branded products
• Competitive pricing & strong market support
• Mutual growth-driven collaborations

E-risen Distribution Hub Sdn Bhd is a leading B2B distributor and wholesaler of premium consumer electronics in Malaysia. With years of industry expertise, we specialize in supplying high-quality, innovative appliances to retailers and dealers nationwide. Our mission is to enhance everyday living by delivering reliable, affordable, and cutting-edge home solutions to households and businesses across Malaysia.

As a trusted partner, we empower retailers with:

• Top-tier branded products
• Competitive pricing & strong market support

What can I earn as an eCommerce Executive