E-Commerce Executive

Globaltium Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Globaltium Sdn Bhd in Kuala Lumpur is seeking a results-driven Marketplace Manager to oversee multi-channel platforms including Shopee, Lazada and TikTok. You will drive listings, pricing, and promotions while coordinating with internal teams to deliver strong performance.

The role requires hands-on campaign planning, performance tracking, and a focus on SEO and compliance with marketplace guidelines. This position offers a full-time on-site role in Malaysia with exposure to major campaigns and

Qualifications

• Experience in online marketplace management and campaign execution.
• Strong understanding of SEO for product listings and marketplace guidelines.
• Data-driven mindset with ability to analyze KPIs across platforms.

Responsibilities

• Manage online marketplace activities across Shopee, TikTok, Lazada and others.
• Ensure product listings are accurate and SEO-optimized.
• Oversee order fulfillment, stock levels and escalate issues promptly.
• Plan and execute monthly and mega campaigns (DoubleDay, PayDay, Brand Day).
• Develop campaign mechanics such as vouchers, bundles, add-on deals, GWP, and pricing strategies.
• Coordinate timelines, assets and submissions with marketplaces and internal teams.
• Manage platform advertising channels and optimize campaigns for ROAS and conversions.
• Analyze store performance, traffic, AOV, and identify growth opportunities.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage all online marketplace activities, including store setup, product listings, pricing, content, and inventory across platforms such as Shopee, TikTok, Lazada, and other.

Ensure product listings are accurate, SEO-optimized, and compliant with marketplace guidelines.

Oversee order fulfillment, stock availability, and resolve escalations promptly to maintain service excellence.

Plan and execute monthly and mega campaigns (e.g., DoubleDay, PayDay, Brand Day).

Develop campaign mechanics such as vouchers, bundles, add-on deals, GWP, and pricing strategies.

Coordinate campaign timelines, assets, and submissions with marketplaces and internal teams.

3. Performance Marketing & Advertising

Manage platform advertising channels.

Optimize campaigns based on key metrics such as ROAS, conversion rate, and sales performance.

Continuously refine keywords, creatives, and budget allocation to maximize results.

4. Store Performance & Growth

Analyze store performance including traffic, conversion rate, and average order value (AOV).

Identify growth opportunities and underperforming SKUs.

Recommend improvements to product listings, pricing strategies, and promotional activities.

Oversee digital marketing channels including PPC, SEO, Display, Affiliates, Email Marketing, and Social Media.

Collaborate with marketing teams to enhance brand visibility and website performance.

6. Customer Experience & Livestream Management

Manage customer service operations team to improve response time and buyer ratings.

Oversee livestream team to drive sales and enhance brand engagement.

7. Data Analysis & Reporting

Track key performance metrics (sales, traffic, conversion, ROI, etc.) and deliver actionable insights.

Prepare monthly performance reports.

Analyze campaign results and benchmark against competitors and market trends.

8. Platform & Partnership Management

Liaise with marketplace account managers to explore new features, insights, and partnership opportunities.

Secure campaign slots and maximize exposure during key campaigns.

9. Cross-Functional Collaboration

Work closely with marketing, partner, merchandising, and finance teams to ensure operational efficiency.

Ensure smooth coordination across departments for campaign execution and daily operations.

Take full ownership of assigned platforms and KPIs with minimal supervision.

Proactively identify issues and implement solutions quickly.

Stay updated on industry trends, tools, and technologies to continuously improve performance.