Driver Operations Coordinator

OPTIMUM INFOSOLUTIONS (M) SDN BHD; Petaling Jaya; In loco; MYR 60.000 - 90.000; Part-time

Descrizione del lavoro

OPTIMUM INFOSOLUTIONS (M) SDN BHD is seeking a Driver Operations Coordinator on a contract basis in Petaling Jaya, Selangor. The role supports driver fleets, courier services, and logistics operations to deliver high standards of service.

The candidate will coordinate routes, monitor performance, and liaise with clients. Strong communication and knowledge of transport regulations are essential for success in this fast-paced environment.

Competenze

• Proven experience in driver coordination or logistics within transport.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication with stakeholders.
• Proficiency with fleet management software and routing systems.
• Knowledge of transport regulations and safety standards.

Mansioni

• Coordinating and scheduling driver routes and deliveries to optimise efficiency and customer satisfaction
• Monitoring driver performance, attendance, and compliance with operational procedures and safety regulations
• Communicating with drivers regarding job assignments, delivery updates, and any changes to schedules
• Liaising with clients to confirm delivery details, manage expectations, and resolve any service-related issues
• Maintaining accurate records of driver activities, vehicle maintenance, and delivery confirmations
• Assisting with the organisation of logistics operations, including vehicle allocation and resource planning
• Identifying and implementing improvements to operational processes to enhance efficiency and reduce costs
• Supporting the resolution of complaints or discrepancies related to deliveries and driver conduct
• Preparing reports on driver performance, fleet utilisation, and operational metrics for management review

Conoscenze

Driver coordination

Logistics operations

Communication skills

Problem-solving

Strumenti

Fleet management software

Routing systems

General computer applications

Descrizione del lavoro

About the role

We are seeking a Driver Operations Coordinator to join OPTIMUM INFOSOLUTIONS (M) SDN BHD on a contract basis. Based in Petaling Jaya, Selangor, this role is pivotal to ensuring the smooth and efficient operation of our driver fleet and logistics operations. As a Driver Operations Coordinator, you will serve as a critical link between our drivers, management, and clients, ensuring that all courier, driver, and postal services are delivered to the highest standards. This position is integral to maintaining operational excellence and meeting our service delivery objectives within the manufacturing, transport and logistics industry.

Key responsibilities

• Coordinating and scheduling driver routes and deliveries to optimise efficiency and customer satisfaction
• Monitoring driver performance, attendance, and compliance with operational procedures and safety regulations
• Communicating with drivers regarding job assignments, delivery updates, and any changes to schedules
• Liaising with clients to confirm delivery details, manage expectations, and resolve any service-related issues
• Maintaining accurate records of driver activities, vehicle maintenance, and delivery confirmations
• Assisting with the organisation of logistics operations, including vehicle allocation and resource planning
• Identifying and implementing improvements to operational processes to enhance efficiency and reduce costs
• Supporting the resolution of complaints or discrepancies related to deliveries and driver conduct
• Preparing reports on driver performance, fleet utilisation, and operational metrics for management review

What we're looking for

• Proven experience in driver coordination, logistics operations, or a similar role within the transport and courier industry
• Strong organisational and multitasking abilities, with the capacity to manage multiple priorities simultaneously
• Excellent communication skills, both written and verbal, to interact effectively with drivers, clients, and internal stakeholders
• Proficiency in using fleet management software, routing systems, and general computer applications
• Knowledge of transport regulations, safety standards, and compliance requirements relevant to courier and driver services
• Problem-solving skills with the ability to make decisions quickly and independently in high-pressure situations
• Attention to detail and accuracy in record-keeping and reporting
• A customer-focused mindset with a commitment to delivering exceptional service
• Valid driving licence is advantageous
• Familiarity with Malaysian transport and logistics operations is preferred

What we offer

At OPTIMUM INFOSOLUTIONS (M) SDN BHD, we are committed to supporting our employees with competitive compensation, professional development opportunities, and a collaborative working environment. We believe in fostering a culture where innovation and efficiency are valued. Our team benefits from flexible work arrangements where applicable, access to ongoing training and skills development, and the opportunity to work with a dynamic organisation in the logistics sector. We encourage a healthy work-life balance and provide support to help our team members succeed in their roles.

About us

OPTIMUM INFOSOLUTIONS (M) SDN BHD is a leading organisation in the manufacturing, transport and logistics sector, specialising in courier, driver, and postal services. We are dedicated to delivering reliable and efficient logistics solutions to our clients across Malaysia. Our commitment to operational excellence, customer satisfaction, and continuous improvement drives everything we do. We pride ourselves on fostering a professional and supportive workplace culture where our team members can contribute meaningfully to our success. Join us and be part of a growing organisation that values integrity, efficiency, and service excellence.

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Information Technology Services 101-1,000 employees

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Headquartered in Singapore, Optimum operates from offices in 7 countries with more than 2300 employees across the globe and helps business harness technology to deliver innovative solutions.

We provide cutting-edge software solutions & services on a variety of technology platforms to clients ranging from Fortune 500 companies and to vibrant start-ups.

We offer a comprehensive array of Application Services, Infrastructure Management Services, Cloud and Mobility Solutions, Analytics and Insights and Shared Services.