Driver Onboarding & Compliance Specialist

Lalamove; Kuala Lumpur; Vor Ort; MYR 33.000 - 50.000; Vollzeit

Zusammenfassung

Lalamove is seeking a Driver Operations Associate in Kuala Lumpur to streamline driver onboarding, verify documents, and provide support during the onboarding process. The role emphasizes accuracy, customer focus, and smooth communication with new drivers to ensure quick and compliant integration into the platform.

Join a fast-paced team where you will coordinate checks, maintain records, and help improve the onboarding flow through feedback and collaboration with internal teams.

Qualifikationen

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.
• Problem-solving mindset with the ability to handle difficult situations calmly and efficiently.
• Technology savvy.
• Available for immediate hiring.

Aufgaben

• Assess driver applications, ensuring all documents are accurate and complete.
• Background checks and ensure compliance with legal and company standards.
• Act as the primary point of contact for new drivers during onboarding via phone, email, or chat.
• Maintain accurate records of all onboarding activities and driver documentation.
• Ensure onboarding activities comply with local government regulations and company policies.
• Collect and analyze feedback to continuously improve the onboarding process.

Kenntnisse

Detail-oriented

Independent worker

Team collaboration

Problem-solving

Tech-savvy

Immediate availability

Jobbeschreibung

Lalamove is seeking a Driver Operations Associate in Kuala Lumpur to streamline driver onboarding, verify documents, and provide support during the onboarding process. The role emphasizes accuracy, customer focus, and smooth communication with new drivers to ensure quick and compliant integration into the platform.

Join a fast-paced team where you will coordinate checks, maintain records, and help improve the onboarding flow through feedback and collaboration with internal teams.