Dormitory Warder

AME Engineering; Kuala Lumpur; On-site; MYR 18,000 - 28,000; Full time

Job summary

AME Engineering invites applications for a Dormitory Warden in Iskandar Puteri, Johor. You will handle resident requests, notify superiors, assist audits, manage access control, and support daily operations.

The role requires at least 1 year in operations or dormitory services, SPM/STPM or equivalent, and basic computer skills including Microsoft Office and data entry.

Qualifications

• Minimum 1 year of experience in operations or dormitory services.
• Basic computer skills, including Microsoft Office and data entry.

Responsibilities

• Address customer requests or feedback promptly; if unable to resolve the issue, promptly notify a superior.
• Notify the dormitory administrator when tenants or residents provide feedback or file a complaint about an issue.
• Support in organizing the visit for both visitors and auditors.
• Handling emergency case during working hours.
• Submit a daily report prior to the end of the shift.
• Audit Resident unit every month and prepare monthly audit report to verified by Dormitory Admin.
• Distribute parcel, key & resident badge ID and setting resident thumbprint at turnstile.
• Organize items for new resident registration, including move-in and move-out processes.
• Assist the pest control supplier during the service.
• Conduct an audit of the first aid unit, generate the report, and deliver it to the customer.
• Support in registering new residents according to the established procedure.
• Check the Hostel Management System (HMS) for any request from management or customer.
• Update residence work permit, passport, and availability status to Hostel Management.
• Assist Dormitory Coordinator organizing all internal dormitory activities and events, including monthly assemblies, fire drills, and seasonal gift distributions.
• Organize the quarantine process for residents.
• Will check suggestion box fortnightly.
• Assist in organize activities for Nationality Leader.
• Monitor office tasks and communicate issues to the Dormitory Admin.
• Update keep all documents and ensure proper filing at server.

Skills

1 year experience

Data entry

Education

SPM/STPM or equivalent qualification

Tools

Microsoft Office

Job description

We’re Hiring: Dormitory Warden

What You’ll Do:

• Address customer requests or feedback promptly; if unable to resolve the issue, promptly notify a superior.
• Notify the dormitory administrator when tenants or residents provide feedback or file a complaint about an issue.
• Support in organizing the visit for both visitors and auditors.
• Handling emergency case during working hours.
• Submit a daily report prior to the end of the shift.
• Audit Resident unit every month and prepare monthly audit report to verified by Dormitory Admin.
• Distribute parcel, key & resident badge ID and setting resident thumbprint at turnstile.
• Organize items for new resident registration, including move-in and move-out processes.
• Assist the pest control supplier during the service.
• Conduct an audit of the first aid unit, generate the report, and deliver it to the customer.
• Support in registering new residents according to the established procedure.
• Check the Hostel Management System (HMS) for any request from management or customer.
• Update residence work permit, passport, and availability status to Hostel Management.
• Assist Dormitory Coordinator organizing all internal dormitory activities and events, including monthly assemblies, fire drills, and seasonal gift distributions.
• Organize the quarantine process for residents.
• Will check suggestion box fortnightly.
• Assist in organize activities for Nationality Leader.
• Monitor office tasks and communicate issues to the Dormitory Admin.
• Update keep all documents and ensure proper filing at server.

What We’re Looking For:

• Minimum 1 year of experience in operations or dormitory services.
• SPM/STPM or equivalent qualification.
• Basic computer skills, including Microsoft Office and data entry.

Working Location:

No. 2, Jalan SILC 4/1, Kawasan Perindustrian SILC, 79200 Iskandar Puteri, Johor (Work assignments may vary from time to time)