Document Control Specialist II

NCS Global Technology Sdn Bhd; Bayan Lepas; On-site; MYR 45,000 - 89,000; Full time

Job summary

NCS Global Technology Sdn Bhd is seeking a Document Control Specialist to support Product Configuration Management (PCM) activities. The role focuses on improving change management cycle times while ensuring accuracy and efficiency.

You will collaborate with cross-functional teams, drive PCM initiatives, and assist in NPI documentation and releases. Ideal candidates have a degree in engineering or related fields and 2–4 years in document control or data management, with strong Excel skills and

Qualifications

• Bachelor’s degree in a related field is required.
• 2–4 years of document control, data management, or similar experience.
• Strong Excel skills including VLOOKUP, pivot tables, and data validation.
• Excellent attention to detail and accuracy.
• Ability to multitask in a fast-paced environment.
• Excellent communication and collaborative mindset.

Responsibilities

• Create, enrich, maintain, and manage Item Master in Agile PLM.
• Release project documentation.
• Data analysis and reporting.
• BOM creation and management.
• Software releases.
• Interact with customers, suppliers, and team members.
• End-to-End NPI program support with documentation and releases.
• Support product maintenance across teams.
• PCM projects: clean-up, cost-reduction, regulatory initiatives.
• Coordinate with external suppliers and address issues.

Skills

MS Excel

Attention to detail

Multitasking

Communication skills

Team collaboration

PLM software

ERP SAP

Power BI

Mandarin

Education

Bachelor’s degree in Engineering, Business Management, Operations, Supply Chain, or related field

Tools

Agile PLM

SAP ERP

Job description

• Document Control Specialist is responsible for providing world class service to Product Configuration Management (PCM) customers and business partners.
• Focusing on continual improvement of processing change management cycle times while maintaining a high level of accuracy and efficiency.
• Driving PCM initiatives, programs, clean-up activities and other assignments as directed by the management team.
• Additionally, working with management team to highlight problem areas and make process improvements where possible.
• Working closely with Sr. Document Specialists, internal and cross-functional teams.

Essential Duties and Responsibilities

• Item Master Creation, Enrichment, Maintenance and Management in Agile PLM system.
• Project Document Release.
• Data Analysis and Reporting.
• BOM (Bills of Material) Creation and Management.
• Software Releases.
• High level of interaction with customers, suppliers and other team members via Teams/Zoom Teleconference or in person meetings as applicable.
• End-to-End New Product Program Support; work directly with Program Team members to document and release all products as required.
• Support Service, Custom Products, Product Marketing, Program Management, Manufacturing, Engineering amongst other teams with the release and maintenance of sustaining or new product, and or changes.
• Support Product Configuration Management with specific project activities, such as but not limited to; clean-up projects, cost-reduction projects, regulatory initiatives, team coverage, etc.
• Work with external suppliers and manufacturers as required; mitigate and solve issues as they arise.
• Assigned task completion within the agreed time frame.
• Meet metric targets on repetitive tasks.
• Meeting minutes for NPI Program BOM Review.
• Contribution to training material and/or process improvement.

Key Qualifications and Skills

Required:

• Bachelor’s degree in Engineering, Business Management, Operations, Supply Chain, or a related field.
• 2 - 4 years of experience in a document control, data management, or a similar role.
• Strong proficiency in MS Excel (e.g., VLOOKUP, pivot tables, data validation).
• Exceptional attention to detail and a commitment to producing high-quality, accurate work.
• Proven ability to manage multiple tasks simultaneously in a fast-paced environment.
• Excellent communication skills and a collaborative, team-oriented mindset.

Preferred (Nice-to-Have):

• Hands-on experience with PLM software (e.g., Agile PLM) and ERP systems (e.g., SAP).
• Experience in a manufacturing or new product introduction (NPI) environment.
• Familiarity with data visualization tools like Power BI.
• Proficiency in Mandarin to collaborate effectively with international teams.