Document Control Specialist II

NCS Solutions; Bayan Lepas; On-site; MYR 67,000 - 134,000; Full time

Job summary

Jora Malaysia is seeking a Document Control Specialist to provide world class service to PCM customers and business partners.

You will focus on reducing change management cycle times while maintaining high accuracy, and work with cross-functional teams to drive PCM initiatives and process improvements.

Responsibilities include BOM management, data analysis, product releases, and collaboration with suppliers and customers to ensure on-time changes.

Qualifications

• Bachelor’s degree in Engineering, Business Management, Operations, or related field.
• 2-4 years of experience in a document control, data management, or a similar role.
• Strong proficiency in MS Excel (VLOOKUP, pivot tables, data validation).
• Attention to detail and commitment to high-quality, accurate work.
• Proven ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and a collaborative mindset.

Responsibilities

• Create, enrich, and maintain Item Master in Agile PLM.
• Release project documents and manage BOM creation/maintenance.
• Analyze data and generate reports.
• Coordinate software releases.
• Interact with customers, suppliers, and internal teams via digital meetings or in person.
• Support End-to-End New Product Program (NPI) with documentation and releases.
• Assist other teams with releases, sustaining changes, or new products.
• Collaborate with external suppliers to resolve issues within agreed time frames.
• Contribute to training materials and process improvements.

Skills

MS Excel

Attention to detail

Communication

Teamwork

Education

Bachelor’s degree in Engineering, Business Management, Operations, Supply Chain, or related field

Tools

Agile PLM

SAP

Power BI

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Document Control Specialist is responsible for providing world class service to Product Configuration Management (PCM) customers and business partners.
• Focusing on continual improvement of processing change management cycle times while maintaining a high level of accuracy and efficiency.
• Driving PCM initiatives, programs, clean-up activities and other assignments as directed by the management team.
• Additionally, working with management team to highlight problem areas and make process improvements where possible.
• Working closely with Sr. Document Specialists, internal and cross-functional teams.

Essential Duties and Responsibilities

• Item Master Creation, Enrichment, Maintenance and Management in Agile PLM system.
• Project Document Release.
• Data Analysis and Reporting.
• BOM (Bills of Material) Creation and Management.
• Software Releases.
• High level of interaction with customers, suppliers and other team members via Teams/Zoom Teleconference or in person meetings as applicable.
• End-to-End New Product Program Support; work directly with Program Team members to document and release all products as required.
• Support Service, Custom Products, Product Marketing, Program Management, Manufacturing, Engineering amongst other teams with the release and maintenance of sustaining or new product, and or changes.
• Support Product Configuration Management with specific project activities, such as but not limited to; clean-up projects, cost-reduction projects, regulatory initiatives, team coverage, etc.
• Work with external suppliers and manufacturers as required; mitigate and solve issues as they arise.
• Assigned task completion within the agreed time frame.
• Meet metric targets on repetitive tasks.
• Meeting minutes for NPI Program BOM Review.
• Contribution to training material and/or process improvement.

Key Qualifications and Skills

Required:

• Bachelor’s degree in Engineering, Business Management, Operations, Supply Chain, or a related field.
• 2 - 4 years of experience in a document control, data management, or a similar role.
• Strong proficiency in MS Excel (e.g., VLOOKUP, pivot tables, data validation).
• Exceptional attention to detail and a commitment to producing high-quality, accurate work.
• Proven ability to manage multiple tasks simultaneously in a fast-paced environment.
• Excellent communication skills and a collaborative, team-oriented mindset.

Preferred (Nice-to-Have):

• Hands-on experience with PLM software (e.g., Agile PLM) and ERP systems (e.g., SAP).
• Experience in a manufacturing or new product introduction (NPI) environment.
• Familiarity with data visualization tools like Power BI.
• Proficiency in Mandarin to collaborate effectively with international teams.